Madam Chair and distinguished members of this committee. I am pleased to accept your invitation and am here today as a member of the E-Crimes committee of the Canadian Association of Chiefs of Police, speaking on behalf of the president, Mario Harel, and CACP members.
The mandate of the CACP is “safety & security for all Canadians through innovative police leadership”. This mandate is accomplished through the activities and special projects of a number of committees and through active liaison with various levels of government and departmental ministries having legislative and executive responsibility in law and policing.
My role with the CACP, as stated, is co-chair of the E-Crimes committee. I oversee the work done by three subcommittees: digital forensics, lawful access and electronic surveillance, and the brand new cyber council. It is in respect to this cyber council that I am appearing here today and, in particular, on the topic of cybercrime.
The growth of social media and the evolving digital environment has changed both how people interact and with whom they interact. This change has happened very quickly, and Canadians are still figuring out this new environment. This digital environment has none of the sensory input that people have evolved to pay attention to. There are none of the usual threat cues that one can see, hear, smell, or feel when entering a dangerous neighbourhood or area.
People check their social media from the comfort of their own homes, feeling safe and comfortable in a physical sense. They may not perceive web pages, marketing sites, or email messages as dangerous based on the their current physical environment as the reader, that is, where they are located, and given the absence of the usual threat cues.
Offenders can have the same mindset, operating from the privacy and relative security of their homes anywhere in the world to commit crimes anywhere in the world. In the offender's mind, where is the risk?
The model of policing that Sir Robert Peel started back in 1829 has less relevance in today's digital world. The historical triangle of offender, police, and victim all being in the same geographic location is no longer true, yet neither police nor the public have discussed what this means to public safety and law enforcement in this new environment.
Canadians also need to have a discussion about the differences between privacy and anonymity. The former is encouraged and is a right to be free from unreasonable intrusion; the latter, in an absolute application, breeds anarchy and impunity from accountability.
Cybercrime has evolved, fuelled by several elements, such as the low risk of apprehension; anonymization through technology; the decreasing expense and increasing power of technology; marketization of cybercrime, which is a business model that has 24-hour support, help desks, sales services, and customization; and the lack of security focus by both businesses and our citizens. The combination of these factors above mean that Canadians are increasingly vulnerable to cyber-attacks and criminal victimization.
The 2016 CACP annual general meeting focused on cybercrime, with a theme of “Real Victims, Real Crimes”, and it provided the memberships with the groundwork to develop a Canadian law enforcement strategy on cybercrime, which is currently in development.
The strategy is based on five main steps, or themes: first, to mainstream cyber-investigative capabilities among law enforcement; second, to deter victimization through education and awareness; third, to increase collaboration between law enforcement, industry, other government agencies, and non-government organizations; fourth, to enhance skills and specialized investigative support and to push evidence gathering to the first responder as much as possible; and fifth, to advocate for the resources, tools, and legislation to keep pace with technological changes.
Thank you and I look forward to answering any questions you may have.
My name is Kendra Milne, and I'm the director of law reform at West Coast LEAF. As was announced, I'm here in Vancouver. I'd just like to acknowledge that I'm on the traditional unceded territory of Coast Salish peoples, and particularly the Squamish, Musqueam, and Tsleil-Waututh peoples.
West Coast LEAF is a non-profit organization here in Vancouver that seeks to achieve equality for women and change historic patterns of discrimination against them through litigation, law reform, and public legal education. Some of our recent work is particularly relevant to the committee's current study.
First, in 2014 we published a report entitled “#CyberMisogyny: Using and strengthening Canadian legal responses to gendered hate and harassment online”. That report laid out provincial and federal law reform recommendations in order to better address online harassment, exploitation of youth, cyberstalking, and hate speech. From that project, we also developed a workshop called TrendShift, aimed at youth in grades 8 to 12, which focuses on asking young people to think about what violence and discrimination might look like in online spaces.
Before jumping into some specific law reform recommendations for discussion today, I first want to reiterate that online violence is simply part of a larger spectrum of violence. For example, our office often hears about cases involving abusive spouses or dating partners. After separation or relationship breakdown, when they may not be able to use physical violence that depends on physical proximity, they simply switch to the online realm in order to continue the same form of abuse. That can take the form of sharing intimate images or information, spreading lies as revenge, or even using necessary forms of communication like email and texts that might be required for co-parenting, in order to basically continue abuse and turn those communications into threats and harassment. It's important to note that this kind of behaviour is simply a continuation of the same kind of abuse as physical violence. It has the same goals—to exert power and control over the victim.
With respect to federal law reform to protect women and girls online, justice looks different for every woman. Some may want to pursue legal remedies and others may not. Setting that aside, though, legal recourse is something that should be open to women to pursue, and it should provide them with meaningful protection when they feel it is the right path for them. With that in mind, I will outline two key suggestions for law reform, one that will offer a new, or rather renewed, legal remedy for women, and one that will improve an existing remedy in order to better deal with online behaviour specifically.
The first thing I want to talk about is the Canadian Human Rights Act. In 2013 the federal government repealed section 13 of the act, which mandated that communications, including telecommunications and online communications, that were likely to expose a person to hatred on the basis of a protected ground amounted to discrimination. It's no coincidence that women, racialized people, people with disabilities, and members of the LGBTQ communities experience disproportionate rates of online violence and harassment. That behaviour is often rooted in sexism, racism, ableism, homophobia, transphobia, and otherwise discriminatory attitudes, which are the same attitudes that led to those groups being protected in human rights legislation in the first place. The Internet and online spaces are simply new and unfortunately very effective tools to continue these historic and systemic patterns of discrimination.
The human rights system offers an important remedy outside of the criminal system for women, because its purpose is not about penalizing the perpetrator. Instead, it is about making the victim whole. The process is also fully within the victim's control and doesn't depend on police and the crown to approve charges and pursue. Human rights legislation has a very powerful place in our legal system. It is considered to be quasi-constitutional, and it also plays an important role in Canada's obligations under both the charter and international human rights provisions that require Canada to take action to end discrimination. By removing this protection from the Canadian Human Rights Act, the government sent a very clear message. That message was that free speech, and even overtly hateful speech, automatically trumps the safety and dignity of those in need of human rights protections, including women. In our view, the federal government should reverse that message and introduce hate speech again as an area of discrimination under the act to give women an added tool to seek justice when they experience online violence.
The second amendment I'd like to speak to will strengthen the criminal harassment offence provisions in the Criminal Code. It will do that by providing interpretive guidance about how to respond to online harassment. The Criminal Code harassment provision, section 264, is silent on when harassment will cause a person to “reasonably” fear for their safety. That's really important, because what might be viewed as reasonably causing fear will be different based on gender, ethnicity, indigeneity, and ability. In particular, women's experiences of violence and navigating the risks of violence in their everyday lives must be reflected when we're talking about what constitutes a reasonable fear.
Online violence takes a massive emotional and psychological toll. As Mr. Adam commented, online violence is particularly rife when parties are not particularly close to each other. In fact, there's often great physical distance.
It's really important that parties, including the judiciary and police, when they come to interpret the Criminal Code, know that it covers behaviours that cause a person to fear for their psychological safety and integrity. There are court cases interpreting the provision that way, but, unfortunately, it is not uniformly applied.
For example, there is the case of Patrick Fox, a man in B.C. who said that he “wanted to destroy his ex-wife” who was residing in the United States. He created a website using her full name, with vulgar content, demeaning images of her, and which purported to describe details of her sex life. He said publicly that nothing short of his death, or making his ex-wife destitute and homeless, would make him stop the harassment. He was arrested in early 2016 for this behaviour, and the crown initially declined to charge him. Speaking of Mr. Fox's actions, a crown representative said, “We couldn't conclude that that would cause the complainant to have an objective fear for their personal safety”.The fact that people lived in different countries played a part in that assessment.
Mr. Fox was eventually charged five months later because of additional evidence, but the crown's comments about physical proximity are troubling and show a really outdated understanding of what can constitute a reasonable fear for safety. In that case, there was clear evidence there was ongoing psychological harm as a result of the online harassment.
In order to remedy situations like this, we suggest that Canada amend section 264 of the Criminal Code to provide assistance to those tasked with applying it, including the police, crown, and the judiciary. Such an amendment could include a non-exhaustive list of what might constitute a reasonable fear for safety, and it could use a definition that takes into account women's experiences of violence in particular. It could also include as an express direction that a reasonable fear for psychological safety will meet the threshold, to ensure that all points in the justice system understand that the psychological impacts of online harassment—the most common impacts—are captured.
These are just two amendments that will provide additional and strengthened legal remedies for women and girls who've experienced online violence.
Thank you.
Good afternoon, everyone. My name is Soraya Chemaly, and I am the director of the Women's Media Center Speech Project. Our work is focused on curbing online abuse and on expanding freedom of expression. To that end, we work with technology companies, civil society advocates, and legislators who are, together, trying to end gender-based and intersectional violence. Thank you very much for inviting me to speak to you today about this important topic.
I know that you recently heard from West Coast LEAF. The work they do has been valuable for raising awareness about the scope of online harassment, which really is an anodyne expression for a complex spectrum of malicious behaviours. To reiterate what Kendra said, we believe that online harassment is really inseparable from offline violence, so much so that the taxonomy we developed, which I'm happy to share with anyone if you are interested, is based on the domestic violence Duluth model, which talks very much about power and control.
As the last speaker here today on this topic, I believe, I would like to focus with some granularity on the costs of this harassment, which are often minimized. This impedes our ability to develop effective legal, social, and technical solutions.
First of all, I can't really stress enough that this harassment exacts a very steep tax on girls' and women's freedom of expression and on our civic and political participation. It is a form of direct resistence to girls' and women's parity participation in the public sphere and needs to be recognized as such.
Women's artistic, creative, and political speech is routinely challenged by individuals and by mobs but, importantly, is also challenged institutionally in ways I'll touch on. It is sort of moderated off of platforms.
According to global studies, one in five girls and women feel that the Internet is an inappropriate space for them. When other women, girls, and boys witness this public harassment or surveillance, denigration, shaming, and objectification of women, they learn that public space is really not for girls and women.
Women in all areas and stages of electoral politics, regardless of where they fall on the political spectrum, face pervasive hostility online, including, in some countries, electronically enabled sextortion by members of their own parties, and, almost uniformly, pornification. Women who watch this harassment step away from political participation when they do.
Similarly, women journalists are among the most common targets of harassment. I came to do this work as a writer. Almost immediately upon engaging in social media, the harassment I encountered was very jarring. It was very explicit and violent.
Safety and preventing violence have to be central concerns in this conversation, but the danger of focusing on them solely is that we risk defaulting to paternalistic solutions and approaches that tend to ignore women's freedom of expression.
In the case of public figures, those we are most likely to hear about in the media, anonymity is often cited as the culprit. However, anonymity is not the main problem, and in fact, it can be a dangerous red herring. It is not a factor in the majority of cases of violence that involve women, as is the case offline. Women are harassed online, as are girls, by people they know, including school peers, acquaintances, intimate partners, neighbours, former intimate partners, employers, and in some communities, family, religious, and political authorities. In many cases, anonymity is vital and provides privacy and protection to people who might not otherwise engage.
From a bird's-eye view, the harassment women face online is predictable in that it's just the most recent manifestation of the age-old hostility to women entering traditionally male-dominated spaces. It is, indeed, a digital corollary today to street harassment.
Frankly speaking, it's redundant to use the words “male dominated” when referring to virtually any public sector. Online or off, for example, women in the STEM fields, finance, politics, and sports experience high rates of sexual harassment and resistance to parity participation. This is particularly consequential, however, in the tech sector, not only in terms of women being harassed in these spaces but also in terms of how products are designed and built and how policies are developed in response. For example, there are online harassment tactics that do not violate laws and should not violate laws, but they do violate the terms of service and user guidelines of particularly influential platforms.
Many private platforms, which now have more “citizens” than some countries, are regulating speech and deciding what constitutes safety, violence, threat, morality, and harm every minute of every day. I therefore include in the definition of “harassment” the industry's lack of diversity, moderation policies, and its algorithmic unaccountability.
Second, harassment effectively leverages both women's necessary hypervigilance and societal tolerance for violence that is gender-based, as well as the law's inability to recognize emotional and psychological harms as legitimate. Women do have concerns about their physical safety and the safety of their immediate families, but they also report tremendous and sometimes debilitating psychological distress, anxiety, depression, anger, and post-traumatic stress. Women also incur much higher financial costs related to staying safe. They pay for insurance, therapists, reputation managers, higher travel costs, and other associated expenses.
Third, abuse and its threat limit women's social, educational, professional, and economic opportunities. Threats to women's ability to earn a living are particularly evident when abuse is part of ongoing intimate partner violence and acquaintance abuse, such as stalking or incidents of non-consensual revenge porn. This harassment also inhibits girls' and women's ability in emerging markets and in new sectors of the economy to take advantage of economic opportunities that we know exist.
I am often asked: Why focus on women? Isn't everyone harassed? This is true, and everybody is and can be harassed. But the harassment that girls and women face online is almost always intersectional, which means it's much more likely to occur. Gender is coupled with race, religion, class, ethnicity, disability, and gender identity, making it more likely that women are targeted. In the same way that Muslim women bear the brunt of lslamophobic violence because they are both women and Muslim, women online bear the brunt of intersectional abuse. Many responses to the problem of harassment and hate ignore this reality, so we don't actually end up with solutions that apply to women in the end.
Girls and women are also the majority of targets of the most severe forms of online assault: mass public shaming, mob attacks, rape videos, extortion and doxing, non-consensual sexualization, stalking, and electronically enhanced surveillance. Harassers derive power from the historical fact that women continue to live with sexist and patriarchal norms of all kinds. They count, for example, on women being judged for their sexual behaviour and humiliated, shamed, and penalized in their communities because of it.
Lastly, there is a direct connection between a lack of diversity in the technology sector and the exacerbation of abuse that marginalized people experience. Demographics determine design, and the design of these socio-technical systems frequently enable harm, instead of understanding, from the start, how to anticipate and reduce it. It is a serious problem in tech companies, the criminal justice system, and in society overall that men with the power to make change—still a remarkably homogenous group—do not appreciate the differences between the harassment they are likely to encounter and the intersectional harassment that most women do. Men are more likely to be called names and to be harassed in one-off incidents meant to embarrass them, whereas when women encounter harassment, it is gendered, sustained, sexualized, and more often than not linked to some form of offline threat of violence. Additionally, the harassment of many people, including men, is often focused on their defying rigid gender and sexuality norms, so, in a sense, it is deeply misogynistic. This is why LGBTQ youth experience online bullying at such high rates, at up to three times the rates of their straight peers.
The Internet is a transformative space for girls and women. However, the very qualities that make the Internet a revolutionary space also enable powerful variations on old themes: violence against women and the cultural policing of girls and women, because we are girls and women. The medium of the Internet presents unprecedented scale and amplification for sexual discrimination and misogyny. Online abuse costs perpetrators next to nothing in terms of time, money, or effort. It is networked, easy to proliferate exponentially, and produces a permanent record that is readily available and manipulated with malice. The norms and laws that we would usually turn to for precedent are woefully inadequate.
The legal scholars Danielle Citron and Mary Anne Franks argue that online abuse is first and foremost a civil rights issue, not only for women but for all historically discriminated against and marginalized groups. “Civil rights laws”, writes Citron in her book Hate Crimes in Cyberspace, “would redress and punish harms that traditional remedies do not: the denial of one's equal right to pursue life's important opportunities due to membership in a historically subordinated group.”
Our goal is to increase understanding of the nature and scope and costs of online harassment, misogyny and abuse, in order to contribute to frameworks that will ensure that free speech is a right that extends equally to all who want to and should be part of the public commons. To that end, we are working to design research, create legal responses, advocate for diversity in tech, and develop social networking support systems for people who are targeted online.
Thank you for dedicating your valuable time and efforts to this problem.
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There are a couple of things.
One is that for the last two years I have immersed myself, for good or bad, in studying the effects of pornography, particularly on children and teenagers. As far as I can tell, and I think it's safe to say—I've probably read over 300 studies in the last year—there is nothing conclusive about that.
What I find the most interesting, though, is that the effects of looking at sexually objectified women—whether it is in pornography or sitting on the bus on the way to work—are generally the same. That's what I'm most concerned about in terms of freedom of expression and civic participation. The effects are that pornified women are considered less moral, less ethical, less competent, less intelligent, baser overall, and are dehumanized.
When men are sexually objectified, people do not respond in the same way. There's no equivalence. We can dismiss any equivalence that people have when they say, “Oh, but there are objectified men on my bus too.” We know that's not the effect that is happening. The question to me is that if we really are concerned about women's status in society, we need to think overall about sexual objectification in general. Whether it's violent is a whole other issue.
The problem with a lot of pornography is that it's eroticizing male dominance, and very violently. The issue is how we talk to boys and girls about their relationships and about sex, because pornography is not going to go away any time soon as far as I can tell.
When boys are consuming this content, which they tend to do in much greater numbers because it's calibrated to appeal to them—we also know from other studies that when porn appeals to girls, they're just as happy to watch it—what do we say to them? How do parents talk about that? That contributes to whether or not you send a picture of your girlfriend to your friend.
I had a 19-year-old college boy in a room of 50 people say to me with a straight face, “Well what's the difference if I send a picture of my toaster to a friend or a picture of my girlfriend?” He really meant it too. He actually meant, “I have the picture and she gave it to me, so it's mine.” I think it's meaningful that by that age, the level of dehumanization and objectification we are tolerating in this society is resulting in this violence.