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PACP Committee Meeting

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Minutes of Proceedings

Standing Committee on Public Accounts (PACP)
42nd Parliament, 1st Session
Meeting No. 82
Thursday, November 30, 2017, 8:46 a.m. to 10:50 a.m.
Televised
Presiding
Hon. Kevin Sorenson, Chair (Conservative)

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• Bernard Généreux for Gérard Deltell (Conservative)
• Kamal Khera for Steven MacKinnon (Liberal)
Library of Parliament
• André Léonard, Analyst
• Dillan Theckedath, Analyst
Report 2, Call Centres—Canada Revenue Agency, of the Fall 2017 Reports of the Auditor General of Canada
Office of the Auditor General
• Michael Ferguson, Auditor General of Canada
• Martin Dompierre, Principal
Canada Revenue Agency
• Bob Hamilton, Commissioner of Revenue and Chief Executive Officer
• Frank Vermaeten, Assistant Commissioner, Assessments, Benefits, and Services Branch
• Gillian Pranke, Director General, Call Centre Services Directorate, Assessment, Benefits, and Services Branch
Pursuant to Standing Order 108(3)(g), the Committee commenced consideration of Report 2, Call Centres—Canada Revenue Agency, of the Fall 2017 Reports of the Auditor General of Canada, referred to the Committee on Tuesday, November 21, 2017.

Michael Ferguson and Bob Hamilton made statements and, with Martin Dompierre and Frank Vermaeten, answered questions.

At 10:34 a.m., the sitting was suspended.

At 10:35 a.m., the sitting resumed in camera.

Committee Business
The Committee proceeded to the consideration of matters related to Committee business.

At 10:50 a.m., the Committee adjourned to the call of the Chair.



Michel Marcotte
Clerk of the Committee