:
I call this meeting to order.
Welcome to meeting number 97 of the House of Commons Standing Committee on Public Safety and National Security.
Today’s meeting is taking place in a hybrid format pursuant to the Standing Orders. Members are attending in person in the room and remotely using the Zoom application.
I would like to make a few comments for the benefit of witnesses and members.
Please wait until I recognize you by name before speaking. To prevent disruptive audio feedback incidents during our meeting, we kindly ask that all participants keep their earpieces away from the microphone. Audio feedback incidents can seriously injure interpreters and disrupt our proceedings. I remind you that all comments should be addressed through the chair.
Pursuant to the motion adopted on October 23, 2023, the committee resumes its study on the growing problem of car thefts in Canada.
We have today two panels of witnesses. I would like now to welcome our witnesses for the first panel. We have, from the Canadian Automobile Dealers Association, Huw Williams, national spokesperson. From the Canadian Vehicle Exporter's Association, we have Damon Lyons, executive director; and from Global Automakers of Canada, we have David Adams, president.
Up to five minutes will be given for opening remarks, after which we will proceed with the rounds of questions.
I welcome all of you here today. I now invite Mr. Williams to make an opening statement.
Just before you start, Mr. Williams, I have Mr. Shipley.
:
Thank you, Mr. Chairman. The P.E.I. dealers say hello. I mentioned that I was testifying before your committee today, and they send their greetings.
Good morning.
On behalf of the 3,500 independently owned franchise car dealers across the country, I want to thank this committee. This is not a perfunctory opening thank you. I want to thank you for holding these hearings and advancing the issue of stopping auto theft. Every party around the table has pushed on this issue, and we appreciate it. We appreciated it at the national summit as well.
Ms. O'Connell, we saw you there and appreciated your attendance, and yours as well, Madame Michaud.
I think it sends a really strong signal that all of the parties are together and moving forward. On the way up to testify today, I met with a member from Montreal who is holding a round table on this in their riding in Montreal. The issue is getting attention, but this committee is really important. Why it's important is that auto theft is not a local problem. It's a national and international problem that impacts not just main streets, but every home and every driveway in the country.
Our 160,000 employees and the over four million customers we serve annually are frontline victims of this organized crime. Interpol has made it very clear that this is an international problem and that Canada is a major source country for the export of stolen vehicles. We are literally exporting stolen vehicles across the world from our neighbourhoods, driveways and homes.
Our dealership employees are being carjacked. They're being held at gunpoint. They're being pistol-whipped. They're run over. They're strong-armed out of vehicles on a daily basis. Every single dealership in the country has a detailed security plan and theft protocols to protect their assets and their people, and has gone to the extent of hiring former law enforcement security officials to try to protect their dealership.
If these international crime rings are thwarted at our local stores, they just go and steal factory direct. Days before the auto summit was held here in Ottawa—again, we're appreciative of that initiative—thieves broke into the Oakville Ford plant. They went in and stole 650,000 dollars' worth of vehicles right from the Ford plant. This is organized crime at its best.
Most important, however, our customers are the victims of this crime. There are armed home invasions happening to access keys. They're kicking in doors in the middle of the night. There are armed carjackings in driveways, with kids in the car, to take the keys. They're holding our customers at gunpoint. They're carjacking not just everyday Canadians but NHL stars, sports stars. This is Canada that we're talking about, not Central America. This should not be happening in our country.
Everybody here would be aware of the stats coming out of the auto summit, but they've been well known to the auto sector for a long time: up 300% since 2015 in the greater Toronto area. These are shocking numbers, but the problem is that every police agency knows what's happening and what is costing us a billion dollars a year. The simple formula is this: The cars are being stolen and they're being shipped, towed and sent by rail to the port of Montreal, where the cars are then exported out of the country without CBSA inspection. They're being sent to Africa, eastern Europe and elsewhere, where they're sold by international crime.
The problem is that this is being used to fund guns, drugs, fentanyl and street crime in Canada. That's not our view as the car dealers association. That's what frontline police officers tell us. They all know what's happening. That's what senior police officers tell us, and that's what chiefs of police tell us. It's the pipeline out of the country that's the real problem.
It requires concrete federal action. While funding announcements are appreciated, we need to ensure that action takes place quickly on this, as cars are still being stolen every day and the violent crime that's associated with this is taking place every day. We need a senior official appointed in almost an “auto czar” format to make sure that CBSA and some of the other departments are brought together to do things differently. Doing it the same old way is not going to get it done. In this solution, we need a new way of addressing organized crime.
I'll tell you quickly that CADA has a long history of working on this issue. We advocated when we saw our stolen vehicle rates outstrip the United States in the early 2000s. We advocated loudly for a new bill on this, Bill , which was a specific law passed in 2010 that made it a specific crime to steal an automobile. It also cut down on the trafficking of VIN numbers. It addressed chop shops, and it made it an offence to traffic in stolen vehicle parts.
The most important thing that was passed in 2010 in Bill gave the Canada Border Services Agency the right to search containers before they left the country. We saw a dramatic drop as that took place. What we're looking forward to is a continued ramp-up of CBSA's activity, in conjunction with that of the RCMP and provincial police forces.
Thank you. I look forward to your questions.
:
Good morning, Mr. Chair, esteemed members of the committee and my fellow invited guests.
The Canadian Vehicle Exporter's Association would like to thank you for the invitation to appear today on the critical topic of vehicle theft in Canada. I would like to start with a quote:
Police have put the brakes on auto theft in the Greater Toronto Area and the effect is so dramatic that [the] Toronto police chief and insurance investigators are taking notice.
This quote is one that every person in Canada hopes to see in the media in the very near future. However, this quote was in fact first given nearly 12 years ago in a 2012 article entitled, “How auto theft became a dying criminal art in Toronto”.
The implication from this article is, of course, that prior to 2012 Canada was dealing with a substantial auto theft problem. However, with certain efforts, we were seemingly able to turn the tide in the battle during that time period. This begs the question: What is Canada's history of vehicle theft, what policies and procedures led to such a dramatic reduction in the past, what has led to our recent surge in vehicle theft and how can we apply our past successes to the problems of today?
Where are we today? The most relevant metric to gauge vehicle theft trends is to compare thefts against the actual number of vehicles registered on Canadian roads. In 2022, this theft rate equated to approximately 404 thefts per 100,000 registered vehicles. Where were we in the past? If we go back 22 years to 2001, we saw a theft rate of 931 per 100,000. Auto theft rates today are more than 50% lower than they were 22 years ago.
Please don't get me wrong: This overview is in no way meant to discount the very real problem that exists now. On a daily basis, we see media reports of auto theft recently transitioning from property crime to a crime of violence in the form of break and enters and armed carjackings. Technology in the form of residential cameras allows us to instantly see with our own eyes masked perpetrators standing on our doorsteps at 3 a.m. or brandishing a firearm in the direction of an unsuspecting, terrified victim. The monetary cost is of course staggeringly large, with all estimates agreeing on a value well north of $1 billion in damages.
Rather, this overview is meant to draw attention to our past successes in an attempt to understand the root causes of the issue so that we can develop well-thought-out solutions in today's current fight. In our longer submission to the committee, the CVEA has compiled a number of historical events as a reference on how success can be achieved.
Chief among these is the recent surge in organized crime. A recent report by Criminal Intelligence Service Canada stated that in just one year, between 2022 and 2023, they assessed there was a 62% increase in the number of organized criminal groups operating in the stolen vehicle market. It cannot be a coincidence that this increase in organized crime coincides with the timing of the recent surge in vehicle theft.
This is leaving a stain on Canada's reputation as a trading partner. Interpol now describes Canada as a source nation for stolen vehicles. This should not sit well with any of us. Canada is a nation based on trade. Our reputation on the international stage is paramount to our collective success. In the automotive industry, for well over 40 years, Canada has been known around the world as the most trusted nation to do business with and to source vehicles from for the international market. When organized crime threatens Canadian citizens and businesses, it is incumbent upon the government to root out organized crime so that Canada can regain its rightful place as a leader in trusted international trade.
Last, the CVEA would like to commend the government for committing $28 million to the CBSA in its efforts to modernize its intelligence-gathering systems to root out illicit goods, while ensuring that the flow of regular trade is not unintentionally adversely affected.
Thank you for your time.
The CVEA looks forward to today's discussion and the ongoing work that I'm sure we are all committed to.
Thank you to the members of the committee for inviting me to appear before you today.
My name is David Adams. I'm the president and CEO of Global Automakers of Canada, which is a national trade association whose members include 15 of the world's most recognized automakers, representing 25 different brands, including Canada's two largest vehicle producers: Toyota and Honda.
I would particularly like to thank MP Michaud for bringing forward the motion to undertake this important study.
It's important to keep in mind that what we're really talking about here is, in fact, organized crime in Canada, with auto theft being one of its most visible symptoms. Given the complex nature of this issue, Global Automakers of Canada has been advocating for this committee to undertake a study of this issue for some time, as well as advocating for a national summit on auto theft to bring together all relevant stakeholders and experts, which we participated in on behalf of our members earlier this month.
When we think back over the last two years and about why this issue has grown so rapidly, it's clear that theft has become increasingly highly lucrative for organized crime groups in this country. Indeed Canada has been, as you have heard, identified by Interpol as a source nation for stolen vehicles.
You're all well aware of the statistics. I won't go into those or repeat them, but the reality is that across Canada one vehicle is stolen every five minutes. In the hardest-hit parts of the country, Ontario and Quebec, we're seeing criminals increasingly resorting to violent crimes like carjackings and home invasions to steal vehicles.
We applaud the Government of Canada's recent announcements of increased funding for law enforcement resources, including for CBSA at Canada's ports; of starting to tackle the availability of car theft tools in Canada; and of the need for better coordination between various law enforcement agencies, both domestically and internationally.
We're seeing first-hand the impact of the $51 million committed by the Ontario government last year to establish a provincial auto theft task force with respect to both busts and recoveries, highlighting that resources, while not the only solution, do make a huge difference.
To support that work, we think the Government of Canada should consider setting up a national task force on auto theft to coordinate these efforts and to help cut through jurisdictional barriers to co-operation.
We also need to ensure that government policies don't undermine our efforts. While automakers are working to make their vehicles ever-more secure, we're also being asked by “right to repair” advocates to make more of our vehicle systems open to third parties. Legislation like Bill , which is currently before the Senate, will make it easier for bad actors to find ways to bypass the technologies that automakers are constantly introducing to make it more difficult to steal vehicles. Collectively, we need to be smart. We need to be coordinated, and we need to be comprehensive.
Canada's automakers have been closely engaged in this issue for years and are ready and willing to co-operate with those who share our desire to mitigate auto theft.
What are we doing about the issue? Automakers are constantly reviewing and updating the security systems in our vehicles but are facing increasing odds against sophisticated, international organized crime rings that have identified Canada as a market opportunity for their crimes. Vehicles with similar security systems in other countries aren't facing the same kinds of challenges to the same degree from auto theft.
We're convening monthly meetings with other key industry trade associations, police authorities and auto theft task forces to share intelligence and map out advocacy initiatives on auto theft to determine how we can better knit together law enforcement with automakers to assist in interdicting vehicles immediately after they have been reported stolen.
We have been developing a website, which will soon be launched, focused on providing awareness on auto theft to consumers and auto theft prevention, and informational assistance to those who have had their vehicles stolen.
We've been meeting with Amazon and other online platforms to discuss the reality that tools and devices with apparently no legitimate purpose other than to facilitate auto theft are readily available on their platforms. Other jurisdictions like the U.K. are already moving to ban such devices.
We've also been encouraging all of our members to meet with police teams when vehicles are recovered to better understand how thieves have compromised vehicles to steal them so that this information can be supplied to global engineering teams.
We don’t have all the answers by any means, and auto theft is a very complex problem for which there are no quick fixes or silver bullets. However, we do believe there are some short-, medium- and longer-term initiatives that could be undertaken to address the auto theft problem plaguing our country right now.
We look forward to working with the committee to identify and implement these solutions.
Thank you very much for your time.
:
Thank you very much, Chair.
I appreciate the witnesses for being here today. Thank you for being part of finding a solution.
As we've heard in your testimony today and in reading about what's going on, solving this problem involves all of industry and all of society. It involves prevention. It involves consumer awareness, justice system changes, police and CBSA involvement, technology and insurance. There are many facets to fixing this, including government policy.
I was interested in your last comments, Mr. Adams. You said you were concerned about government policies that may actually hinder the work being done to prevent car thefts. I know you talked about some of the technology side of it, but does it also include the potential of the current government's softer-on-crime approach? Does that have any impact on the current reality of this situation?
All three of you can weigh in on that.
The Toronto Police Service told us on Monday that 50% of the thieves they catch are repeat offenders, so I would be interested in hearing your thoughts on this.
There was a comment made the last time we had CBSA and the union here.
You made a comment, Mr. Williams, about CBSA. We can give more money to CBSA. We can ask them to put more officers at the ports. With respect to demand and what's going on at the ports, for example, and by rail, is there a way...? We heard on Monday that there are a lot of vehicles leaving the Toronto area on rail as well, which, we've been told, CBSA doesn't check.
Is it a change of upper management? Is it a change of focus? What's going on? It doesn't seem to translate into actually getting any action at the port.
:
Maybe I can address this one. I spent 22 years in the export market as a dealer. With CBSA, since 2020, we've had what's called the CERS portal, where everyone who exports a product has to declare that good.
Since 2005, I believe, the VIN number has been a part of that declaration, but it just came online in 2020. That has to be submitted for every shipment 48 hours prior to the exportation before it can go on a vessel. What we probably need here is an investment in AI. There are vast sums of data that come into that service portal, and it's just not possible for five people—or a hundred people—to go through that data.
I know that FINTRAC recently announced a large investment in AI to go through their massive amounts of data. If CBSA takes part of this $28 million and apply that to intelligence that is targeting those export declarations, they will have an idea of what containers they should be looking at. There are too many containers to open every single one of them, of course, but with their intelligence, we would know who is shipping this product and if that's actually what's inside of that container. It's about gathering all that intelligence to know where we should target our efforts.
:
Thank you very much, Mr. Chair.
Thanks to our witnesses for being here today. This is an issue of grave concern for my constituents. My neighbour had his car stolen out of his driveway just four days ago, and that I think represents the vast majority of all the cars that are stolen. They're stolen straight out of people's driveways.
When I'm having discussions with my constituents, they're saying, “Is it me or does it seem like cars are easier to steal now than they were before?” I didn't have an answer, so I started to look into it. I started to look at what's going on, not just in Canada but around the world. We see a 59% increase—I don't know if it's news to the Conservatives, who think this is a made-in-Canada problem—in the U.K. year over year in auto theft. The United States has had a 105% increase in car thefts. There's an underlying problem here, regardless of where you are in the world. In developing countries, there are more cars being stolen.
I'll start off my question with you, Mr. Adams. Ford posted $5.1 billion in profits last year. GM posted $19.1 billion in profits last year. Toyota—and I own one, a Toyota RAV4—was at $61 billion. This represents a significant increase in profits year over year. How much of that money is going into ensuring these cars are harder to steal than they were before?
:
The underlying factor in my view here, sir, is that the auto manufacturers making—just these three companies—$80 billion total in profit are not addressing this and putting in place the investments necessary to protect the second-largest investment Canadians make.
We want answers.
I'd like to know, then, if you can furnish any data to us and share with us the letters and the pressure, in written form, that you have put on the automakers to show them that you are putting pressure on them to protect the second-largest investment Canadians have.
Also, I would like for you, Mr. Adams, to show us, in concrete terms—in data—how much you have invested, year over year, over the last 10 years, to make it harder for people to steal vehicles in Canada.
I'll cede my remaining time to Mr. McKinnon.
Thank you.
Thank you to the witnesses for being here today. Their expertise will be very useful to us in this study.
Although we are at the beginning of the study, a few stakeholders have already told us that automakers could have a big role to play in solving this crisis. Obviously, the police have a big responsibility as well, as do the Canada Border Services Agency and the Montreal Port Authority.
In fact, I spoke to port administrators who said that there was a lot of systematic denigration of Quebec with respect to the Port of Montreal. I am against that kind of mud‑slinging, and that's not the issue. But I think the port administrators have a responsibility too.
I was saying that automakers have a role to play. I'd like to hear what you have to say on the advent of certain technologies, an issue raised by Mr. Schiefke. According to what the representative of the Equité Association told us, the majority of stolen vehicles are new, meaning that they were manufactured between 2017 and today. It does seem to be easier to steal a new vehicle, perhaps because of some of the new technologies. For example, I can start my vehicle or lock it using my cellphone. When I park it in the parliamentary parking lot and arrive in the committee room, I get a notice telling me where I parked it. All of this technology has a negative effect, because criminals can use it for their purposes.
This leads me to wonder if you can do better at the vehicle design stage. If I have a notification that tells me where my vehicle is parked, could I have a notification that the vehicle has been unlocked or started by another person, that is, by a means other than my key or a signal from my phone? I don't know. Have the automakers looked at those things? What more can you do to help counter this phenomenon?
Mr. Williams, do you have an answer?
:
Thank you for the question.
[English]
What I would say is that automakers are continually hardening their vehicles. I'll give you one example of what some automakers are doing with respect to auto theft. The key fob predominantly has been identified as problematic with respect to vehicle theft in terms of the signal being intercepted between the home and the vehicle. With regard to Mr. Schiefke's point, a number of automakers now have worked to improve their systems so that, when that key is stationary, that signal is cut off, or automakers are integrating situations in the key fob where the key fob can be cut off so that the signal no longer transmits.
With regard to your point about technology, a number of other automakers are introducing technology into those applications that provides a geofence around the vehicle. If your vehicle is in your driveway and it moves beyond a radius around where your home is, you're notified right away that something has happened to that vehicle so that you know that it's not you doing that but that it's something else. Technology is constantly evolving in vehicles. It's constantly being improved and hardened against vehicle theft. No automaker wants to have their vehicle on the top-10 list of stolen vehicles, because it's a black mark against their reputation. We're working diligently to address the technology in vehicles on a daily basis.
A few weeks ago, I participated in the National Summit on Combatting Auto Theft. I'm going to share with you some things I heard and was astounded by.
One of the speakers said that it's recommended that people leave their cars in the garage and that, in that way, car theft could be avoided. I found that quite an impressive statement. First of all, not everybody has a garage. Then we've seen cases where people have broken into a house's garage to steal a vehicle. So, I felt that proposing this solution wasn't the idea of the century.
I also heard a speaker say that it wasn't the cars' fault, it was the criminals' fault. I understand that, but I still think there are things that manufacturers can do, that's for sure.
The purpose of the summit was to bring all the stakeholders to the same table and to hear from them, because I think there's a lack of collaboration among the various stakeholders. This has come up a number of times.
The government has taken the initiative to host this summit. However, as soon as the initial speeches were made, the ministers put forward solutions. In a way, so much the better. At the same time, I thought we were going to wait to consult stakeholders before proposing solutions.
What has proposed is to ban certain devices that make it possible to reproduce the signal of a key to steal a vehicle. Yesterday, in La Presse and on Radio‑Canada, police officers and security and cybersecurity experts said it was a waste of time, since some devices are already banned but are still used by offenders. Police officers have said that this idea clearly came out of nowhere and that no one was consulted.
I'd like to hear from each of you on that.
:
Absolutely. Concerns have been raised about the part that auto manufacturers play in preventing auto theft. I think it is a multi-faceted problem, as you've all expressed. It's not just a matter of manufacturers hardening their vehicles at what could be a relatively low cost—and I think your figures will help us with that. There's also a government responsibility as well.
I want to come back to you, Mr. Williams. You mentioned in your brief that your dealership employees are being carjacked at gunpoint, pistol-whipped, run over and shot at. Do you have figures to share with us about the extent to which that has happened across the country?
You also spoke quite appropriately, I think, about the role of CBSA. We heard testimony earlier this week from Mr. Weber of the CIU, who very clearly pointed to the Conservative government's cuts of 1,100 officers back in 2014, from which CBSA has not recovered. The new government did not, in any way, respond to the size and scope of those cuts, which means, according to Mr. Weber, that CBSA is 3,000 agents short.
To what extent do you have figures on some of these violent acts on car dealership employees, and to what extent do these cuts—initiated by the Conservatives and maintained by the Liberals—serve to undermine the ability of CBSA to really enforce the law?
You referenced B.C. To all of you, B.C. has been the exception across the country. We've seen a rise in car thefts, particularly in Ontario. In B.C., the number actually went down in 2022. There are anecdotal violent acts. I don't doubt that. B.C. is on a trade route to the Middle East. In fact, it's easier to ship to the Middle East from British Columbia than it is from eastern Canada in many respects. However, one of the reasons why some people have been attributing this exception to B.C. seems to be the fact that there is integrated law enforcement. It also has what has been called the biggest bait car program in the world.
On the bait car program, I know the New Westminster Police do an excellent job. The Burnaby RCMP and RCMP detachments throughout the Lower Mainland work with local police detachments. The bait car program has been a real success. We see rising rates elsewhere. However, in B.C., rates remained stable in 2022 or even went down, as I mentioned.
To what extent should we be integrating some of the B.C. strategies to help lower auto theft rates in other parts of the country?
:
I'll jump in on this one.
In Ontario, when we had the extremely high rate, we saw the creation of the Ontario provincial auto theft team in the early 2000s. As we saw, by 2012, it had such success that the team was disbanded in 2015. That's the time period, again, when we started to see the thefts slowly creep back up again.
B.C. has the IMPACT team, of course, which has been there for the entirety of that time.
Certainly, having the resources brought back in is critical. Ontario invested $51 million in the OPP for auto theft. There was a stat that came out from the Toronto police recently: In January of this year, they saw their first decline in auto theft compared with January of last year. Potentially—it's one month—it could already be a success. We see that investment to help the police on the ground could be one of the avenues to help knock this down.
:
Thanks very much to our witnesses.
I find it very interesting how this meeting has gone. The Liberals, specifically, seem desperate to blame anybody for their inaction when it comes to the revolving door of the justice system.
Mr. Williams, there are certainly larger car dealership networks that own a number of dealerships, but many of your members.... I know that, in my constituency, as an example, these are small businesses. These are in smaller communities and have 20 to 30 employees.
Can you share what you're hearing from your members about some of the ways they're practically trying to fill in the gaps being created by the revolving door of the justice system, in order to combat the explosion in the rate of stolen vehicles in this country?
:
I appreciate the commentary.
When you're a single dealership operator and that is your family business, you're truly the victim of this. To the member from Vaudreuil's commentary, I'm not diminishing that our customers are the largest victims of this, but we are in a constant cat-and-mouse game with organized crime to try to protect those assets, because if you have a hundred vehicles on the lot, you have to put hard security measures in place.
I won't list all of those here, because I don't want to tip our hand to organized crime, but it's a constant ratcheting up of those elements. Every dealership has a constantly evolving protocol.
What's new in the last five years, I think, is that dealerships have had to reach out to former law enforcement security officials to have them on paid retainers to help them harden their assets and protect their employees going forward. We've seen everything in thefts at night, as well, from when they come in and remove physical barriers and flatbed vehicles out of there, to knocking right through the showroom walls.
I was appointed by a Liberal member, the Liberal minister, to sit on the national business crime prevention council under Minister Rock. I dealt with the social determinants of how to help Canadians commit fewer crimes. We're not here purporting that we jump on the U.S.-style system; I want to be clear about that.
However, what we are hearing from law enforcement is the frustration with the rearrest format. I think we should all be outraged that organized crime is taking advantage of young people and paying them a lot of money to steal cars and do home invasions. There's something different about the way Canada is, particularly in Quebec and Ontario—again, this is what law enforcement tell us—and with the funnel coming through the port of Montreal. I think when you look at what happens on the west coast, you see that, yes, you have the continuation of the crime task force, but you also have that funnel of cars constantly going through the port of Montreal.
I will note that the law enforcement chiefs of police in Ontario told me personally that they're concerned about Hamilton coming on as a port. Does that become the next point of entry for organized crime to take advantage of?
As was mentioned earlier, this isn't a uniquely Canadian problem. In fact, we're seeing an increase in vehicle theft elsewhere in the world, particularly in the United States and Europe.
Earlier this week, the president of the Equité Association told us that manufacturers in the U.K. had implemented flight prevention technologies. They would have been incentivized to move forward after insurers stopped insuring the frequently stolen makes of vehicles. That's why they've developed these technologies.
Mr. Adams, can you tell us about those technologies? I'm not sure if you're familiar with these technologies that have been developed in the U.K. You represent global automakers, so I would think so.
I'm wondering if, in Canada, we'll have to wait for some insurers to decide to stop insuring certain makes of vehicles before manufacturers decide to go ahead. Can we not move forward and follow the example of the U.K.?
:
I would say that automakers are already taking proactive steps now to harden and safeguard their vehicles. In terms of the activity that's been undertaken in the U.K., I'm vaguely familiar with that, but what I understand is that every solution has unintended consequences. Some of the unintended consequences that I'm aware of in the solution proposed in the U.K. is that some auto manufacturers have said it's not worth the cost of investing in that technology, at least for certain models. As a result, the model availability of vehicles has dropped.
That's not to say that technology might not be something that we should look at, but I guess with respect to the overall issue of technology I would just say that, as an association, we advocated for the holding of these hearings. We're interested in getting to the bottom of auto theft. We know that we're part of the solution, but we're not necessarily looking to be a scapegoat in terms of “it's all the automakers' problem”. I think the federal government has outlined that, as an outcome of the auto theft study, the justice system needs to be looked at.
CBSA needs resources and, more to Mr. Lyons' point, resources to implement technology. We haven't upheld our international shipping obligations in terms of implementing treaties that would implement technology to safeguard exports going out of the country. It is an all-of-society problem, and if we want to look at technology and implement technology, sure, we can look at that, but my response to you would be that we have an auto theft problem right now in Canada. If we have a solution that's going to be a technology standard, that's going to take some time to implement, with software, hardware and getting suppliers on board to facilitate that. We're happy to look at that, but it's not going to do anything to solve the problem right now.
:
I would like to welcome our second panel of witnesses.
In person is Mr. Dan Service, principal, VIN Verification Services Inc. By video conference are Pierre Brochet, president, Association des directeurs de police du Québec, and, from the Canadian Association of Chiefs of Police, Thomas Carrique, commissioner.
Up to five minutes will be given for opening remarks, after which we will proceed with rounds of questions.
Welcome to all. I now invite Mr. Service to make an opening statement.
Go ahead, please.
:
Good morning to this committee and to you, Mr. Chair.
Thank you for having me here today to discuss the ongoing problem of auto theft in Canada.
My name is Dan Service. I am the founder and CEO of VIN Verification Services. I founded this company after a 25-year career with the Edmonton Police Service, which included responsibility for the economic crime and commercial auto theft sections. After retirement from the service, I spent three years with the Insurance Bureau of Canada, concluding there as their national director of investigations.
VIN Verification Services has been the exclusive service provider to Alberta Transportation for vehicle examination and VIN issuance for the past six years and, since 2020, the exclusive service provider to Saskatchewan Government Insurance. In fact, we are the only company in Canada under contract to conduct VIN examinations and issue VINs on behalf of government. We have completed more than 21,000 examinations in Alberta and Saskatchewan since 2018 and have recovered over one million dollars' worth of stolen vehicles.
You heard in this committee that stolen vehicles have three possible end destinations. The first is the ports. This has been extensively discussed. The second is being chopped and salvaged for parts. The third and probably most troubling is vehicles being revinned, registered, given credibility by their provincial government registry and then resold to unsuspecting consumers within Canada.
What can be stated is that both provincial and federal governments have a responsibility to provide legitimate oversight to the issue of vehicle theft. While responsibility for the export of stolen vehicles rests with the Canada Border Services Agency, the legitimacy of vehicle registration and VIN issuance rests with the provinces. While every provincial government has the obligation to issue VINs as part of their vehicle registration process, not all provinces are created equal, nor have they approached the issue of VIN issuance with the same rigour and care.
VINs are the key to legitimizing stolen vehicles back onto the registry and into the consumer market. Our experience administering the program tells us that problematic VINs occur in approximately 1% to 2% of the vehicles annually registered.
In Alberta and Saskatchewan, we conduct roughly 4,000 vehicle examinations every year for a population of five million people and a total vehicle registration of approximately 140,000. The Province of Ontario registers roughly one million vehicles every year with a population of 14 million people. However, in Ontario, there is no exam process and no examination entity. For many provinces, there is simply no one to call.
Of the 1% to 2% ratio of problematic VINs expected in Ontario, we believe there are between 10,000 and 20,000 vehicles being added to the registry every year that, in other jurisdictions, would be required to undergo a mandatory exam. This is where stolen vehicles are being hidden, reintroduced onto the registry and given legitimacy by our provincial governments.
Of course, an assigned VIN program is only as effective as the registry's ability to require and conduct an examination. A rigorous assigned VIN program that utilizes trained professional VIN examiners to confirm vehicular identity at the point of registration and that has the authority to issue VINs to vehicles that qualify for them is crucial to stemming the flow of stolen vehicles within Canada. Making stolen vehicles harder to sell and increasing the likelihood of being caught reduces the criminal motivation to steal them.
As a starting point, every vehicle applying for a provincially issued VIN must be examined prior to VIN issuance. Every vehicle with a problematic VIN should be mandated to undergo examination. Any vehicle that gets registered by a province that does not have a rigorous assigned VIN program should undergo an examination. Lastly, if the top-10 list of stolen vehicles annually supplied by the insurance industry has credibility, the top three or top five vehicle types on that list should automatically be required to undergo VIN examination prior to registration renewal or ownership transfer.
Our outreach to the Government of Ontario, since 2020, has focused on how Ontario has become a breeding ground for this type of criminal revinning activity. They need to update their VIN assignment and verification processes to give their registry any credibility. Our message to other provinces without an assigned VIN program would be exactly the same.
The answer is clear. An assigned VIN program assures credibility of the vehicle registry systems in Canada, better protects Canadian consumers, benefits law enforcement by reducing calls for service, benefits the insurance industry by recovering vehicles and reducing payouts, and creates a deterrent to the sale of stolen vehicles.
Thank you for your time today. I look forward to answering any questions of the committee.
:
Mr. Chair and honourable committee members, the Association des directeurs de police du Québec, or ADPQ, would like to thank you for inviting us to share our thoughts on the issue of car thefts in Canada.
Not so long ago, car theft was seen as a minor, almost trivial matter. But, as we all know, times have changed. Car theft now means violence and criminal gangs.
We now know that car theft is committed by organized networks prepared to use violence in order to escape any kind of justice. As well, these networks are exploiting weaknesses in shipping security, with the Port of Montreal being one of their prime targets.
In 2023, over 15,000 vehicles were stolen in Quebec. That's an increase of 57.9% over three years.
At the risk of repeating myself, with these thefts we are now also seeing an escalation of violence, which poses a very real threat to the public and police. Recent attacks on police officers are particularly troubling.
It is now clear, dear committee members, that car theft is no longer limited to mere property damage; it also affects the peace of mind of our neighbours, our police officers, and the safety of our cities and roads, making this an issue that requires the entire country's attention.
In the face of this growing threat, as seen by the recent summit organized by the federal government, there is now a collective will to come up with an aggressive response to these crimes and to dismantle the criminal networks that support them. The summit was certainly a crucial first step, to create an open and inclusive dialogue with all stakeholders. However, it is clear that this is just the beginning of a process that will require our full commitment and meaningful action.
That is why the ADPQ is making a number of recommendations to respond seriously to car theft.
First, it is imperative that we toughen the current legislative standards in four areas.
We are all aware of the challenges surrounding public security. Car theft puts a spotlight on the very integrity of Canada's ports, which is critical infrastructure for our country. We need to take a hard look at the security of our ports, understand how car thieves operate, and take aggressive and decisive action. We must fight organized crime infiltrating our ports.
For example, we need to tackle head‑on the critical issue of hiring and conducting security checks of Canadian port employees and the regulations involved. It's time to take firm action by bringing in new legislative standards to address this situation.
That's why we're proposing concrete measures to protect the integrity of our ports, particularly the selection processes and security accreditation system for all Canadian port employees. This is in addition to reviewing the relevant regulations.
Given the situation, we also need to go a step further by giving police the critical task of conducting security checks of Canadian port employees. That way, we can conduct thorough, impartial background checks.
Second, we need to force carriers to ensure that the container contents match the container manifest. In other words, they need to be liable for what they carry.
Third, the Canada Border Services Agency, or CBSA, must be required to carry out a certain percentage of random inspections of container contents. On that note, allow me to commend the government's financial commitment to this agency, which plays a critical role in combatting car theft. However, I will add that, if necessary, depending on new demands on the CBSA, it would be worth taking a look at restructuring the agency.
Finally, we also need to toughen the statutory standards for automakers. They must be forced to improve their vehicles' built‑in safety features. For example, this could mean requiring all new vehicles to be fitted with a personalized immobilizer, or bringing in a time limit of one hour or more before a key can be reprogrammed.
That said, it's important to recognize that beefing up our legislative standards won't be enough. We also need to recognize the critical importance of the investigative and intelligence work carried out by law enforcement by establishing joint teams funded through the federal budget; roll out effective tracking systems and surveillance networks on our highways, based on what is being done in the United States; and continue educating the public about how to prevent car theft.
Dear committee members, the ADPQ recommends that these robust measures be implemented as soon as possible.
We firmly believe that by joining forces and by taking a multidimensional approach, we can actually do something to stop the massive problem of car theft. With this in mind, the ADPQ wishes to stress the importance of close co‑operation with the relevant authorities, the industries involved, and civil society to ensure that these initiatives are effective and sustainable. Together we can create a safer environment for our communities and deter crime.
Thank you.
Chair, vice-chairs and committee members, on behalf of the Canadian Association of Chief of Police, thank you for the opportunity to discuss the dramatic increase of auto theft in Canada and opportunities to combat this concerning public and officer safety trend.
I very much appreciated participating in the federal government's National Summit on Combatting Auto Theft, which took place a few short weeks ago on February 8. The summit provided police with the opportunity to collaborate with government officials and industry stakeholders to address the complexities of auto theft, including the role of organized crime in this growing criminal market. The national summit was an excellent first step. The Canadian Association of Chiefs of Police is looking forward to working with the many partners who have committed themselves to working jointly toward identifying and implementing solutions during the summit.
I'm aware of the alarming statistics and safety concerns presented to you earlier this week by the other police witnesses who appeared before you on February 26. To add current context, since the national summit on February 8, there have been over 3,000 automobiles stolen in Canada.
Passenger vehicle thefts are not new to the Canadian criminal market. There are well-documented cases of organized crime groups smuggling stolen vehicles in shipping containers to overseas locations dating back to the 1990s. Generically, the incidence of auto theft decreased significantly in the period leading up to and certainly after a 2007 Transport Canada regulation that mandated vehicle manufacturers to equip all new vehicles with anti-theft engine immobilizers.
Despite these advancements, the criminal element eventually found technological means to manipulate and defeat these technologies. Organized crime has seized upon being able to defeat the advancements in anti-theft technology, while concurrently exploiting the disruption of the global supply chain caused by the COVID-19 pandemic. That led to a shortage of vehicles and vehicle parts, substantially impacting supply and demand and thereby dramatically increasing the value of used vehicles.
Today organized crime has a strong hold on the illicit transnational auto theft market. It's estimated that 80% of passenger vehicles are exported, and 10% of these vehicles are revinned and sold domestically, with the remaining 10% being chopped down and sold for parts. The lucrative international market of stolen Canadian vehicles has surged, as many of the desirable vehicles are readily available in Canada and are either very costly internationally or simply not available for purchase in those countries they're being exported to. For substantial profits, criminal networks are exploiting and exporting stolen vehicles to foreign buyers, with the majority of these vehicles destined for Africa and the Middle East.
As you've heard from my policing colleagues, police leaders, officers, their families and the public alike are all very concerned about the increased level of violence associated with passenger vehicle theft. Reckless offenders, many of whom have previous convictions for robbery, auto theft and weapons offences, or are out on bail for similar crimes, are committing violent carjackings and home invasions to gain access to certain sought-after vehicles. In doing so, they are endangering the lives of the public and our officers. Unfortunately, there are countless examples of vehicle owners having their vehicles stolen at gunpoint and of officers and/or their vehicles being struck or run off the road by violent offenders attempting to flee in stolen vehicles.
In response to this public and officer safety concern, and to disrupt the illicit transnational market being controlled by organized criminal networks, the profits of which often finance other criminal activities ranging from drug trafficking and arms dealing to human smuggling and even international terrorism, Canadian police leaders are calling for a strengthening of port security and monitoring mechanisms, including inspections and the use of technology, to disrupt the illegal export of stolen vehicles.
We're calling for regulating advancements in anti-theft technology to disable, track and recover stolen vehicles, along with restricting the sale of tools utilized to defeat anti-theft systems. We're calling for verification of third party vehicle registration, the physical inspection of problematic VINs during the registration process, and the creation of a national system for vehicle registrations.
Specific to the theft of motor vehicles, we're calling for stronger minimum sentences for repeat offenders, the creation of new offences related to trafficking and/or the exporting of stolen vehicles, and exercising the full range of Criminal Code penalties currently available.
In closing, by working collaboratively with government and industry stakeholders, collectively, we have an opportunity. In fact, we have a responsibility to better serve Canadians by taking the necessary actions to disrupt and dismantle the organized criminal networks involved in auto theft, thereby improving—
Thank you to all the witnesses for being here this morning.
I'll start off with Commissioner Carrique. You're awfully close to my home right now. I hear we had over a foot of snow last night. It's nice to see you made it in safely.
Recently, you stated that auto theft is highly profitable with little risk, and in Ontario, you see 68% of those convicted serving a sentence of six months or less. I would like to quote you, sir. You stated, “We need to see stiffer penalties. We absolutely need to have a deterrence for these crimes.”
Could you please state to the committee what impact stiffer penalties would have on your ability to address the auto theft crisis?
:
Thank you for that, Commissioner.
To follow up on that, you also stated, “We want to stop the revolving door of people coming back out on our streets and doing it again.... We want to have them locked up, we want to have them in jail.”
Conservatives currently have a private member's bill, Bill , which would create a mandatory minimum of three years in jail for those who have stolen a motor vehicle three times. Just this past week, we had a deputy chief from Toronto and a deputy chief from Peel, and they both agreed that this would be a good deterrent if it passed.
Do you feel that Bill would be a good deterrent to help with car theft and the revolving door issue?
:
Thank you for the question.
As I said in my opening remarks, car theft is a crime that has evolved considerably. For example, people who steal vehicles are increasingly violent, and may even go so far as to drive at police officers. They will even attack citizens when citizens locate their vehicles. High‑level organized crime coordinates all these networks. There are more and more cases where young people arrested in stolen vehicles are armed.
In this context, we can only support harsher penalties. Above all, when someone who has just been arrested for stealing a car has to be released within minutes or hours, it sends a very bad message. We've recently seen young people in the news mocking the police, explaining that they had been arrested and released after only a few minutes on a promise to appear. Obviously, when other young thieves see these messages, they tell themselves that there are virtually no consequences to stealing vehicles.
Thank you to all of the witnesses for making time for this committee.
My questions are going to be for Mr. Carrique, but I wanted to touch on the comments made by Mr. Shipley regarding the length of sentencing. We know that Liberal Bill increased the maximum penalty on summary conviction for motor vehicle theft from 18 months to two years less a day. Conservatives voted against that bill. We know there is a mandatory minimum penalty of six months that applies to motor vehicle theft for repeat offenders. We know that people who are convicted of subsequent motor thefts are not eligible for house arrests or conditional sentencing orders, because they're subject to the six-month mandatory minimum penalty.
I want to touch on Mr. Shipley's comments regarding the length of sentencing. There was a New York Times article published in December of last year that I found very interesting. The article was called “Police Departments Nationwide Are Struggling to Solve Crimes”. I'll just quote one line from that. It says:
Sentencing and judicial reform tend to make up the bulk of our policy responses to crime and policing, but this new data suggests that increasing the share of crimes that are solved—especially violent crimes—should be a major focus of policymakers nationwide.
Studies of crime and punishment have shown that a police force’s ability to solve crimes is more effective in deterring crimes than the severity of punishment.
Can I get Mr. Carrique's comments on that quote?
Thank you to the witnesses for being here. It's a pleasure to have you here.
I'm going to continue along the same lines, Mr. Brochet.
First of all, I want to thank you for the recommendations in your opening remarks. So far, I think you're the witness who has given us the most recommendations or solutions to this major issue.
You talked about the prospect of restructuring of the Canada Border Services Agency. I agree that the priority may have always been to check what's coming into the country rather than what's going out. To fix this crisis, this scourge of car theft, perhaps we need to change that way of doing things, at least in part.
You also talked about toughening the law. However, I'm particularly interested in reviewing security at the ports.
You talk about the need to stop organized crime from infiltrating the ports and to review the hiring process at the ports, how they select employees and the security clearance of those employees.
You're a police officer in Laval, so you must be very familiar with the situation at the Port of Montreal. Do you have any information to the effect that organized crime has fully infiltrated and is present at the Port of Montreal, and that's facilitating the export of stolen vehicles? Of course, I'm well aware of the fact that you can't comment on specific investigations. Be that as it may, the Port of Montreal needs a major boost. People don't dare say it, but we all know a little bit about it. According to the port authority, it's doing everything it can, it has security officers, but they can't open the sealed containers. That's part of the work of police officers, who must have a warrant to open them, for example.
What do you think needs to be done at the various Canadian ports, but specifically at the Port of Montreal, where obviously it seems easy to get a container in without anybody knowing what's in it? I'll come back to vehicle identification numbers later.
I'll let you explain to us further what solutions you think could be introduced at the ports.
I would now like to come back to a scheme that car thieves appear to use frequently, and that is tampering with the vehicle identification number when filling out the export declaration. The Journal de Montréal investigative reporting team reviewed 74,000 vehicle export declarations from the Port of Montreal between January and mid-September 2023. Of those declarations, 4,125 are linked to VINs of vehicles that have been declared exported more than once. That's 5.5% of all vehicles that left the port. For example, a Volkswagen Touareg was exported five times to Togo according to those declarations. The Journal de Montréal investigation found many other instances of this.
According to the Canada Border Services Agency, its algorithm didn't detect the numbers that kept coming back and was therefore unable to sound the alarm. Sometimes a dot was inserted into the VIN or the number was slightly altered. Using an Excel file, the Journal de Montréal team was able to detect the numbers that kept coming back.
How is the Canada Border Services Agency unable to detect that? If a few tweaks were made to this mechanism, do you think it would make a difference?
Also, should police officers be given a responsibility in this regard? I'm thinking of sharing information with other provinces, especially, but also with the various stakeholders. There's a lot of finger pointing at the Canada Border Services Agency, and rightly so in this case, I think. That said, can police officers also take action with respect to vehicle identification numbers?
That said, there's no silver bullet for solving this problem. I'm not an expert and I don't work for the CBSA, but I assume that the agency is having trouble detecting falsified VINs. Personally, I can understand that.
Law enforcement has VIN falsification experts. Whether we can assist the CBSA or conduct our own investigations, we can do the necessary checks to confirm that a vehicle has been stolen. However, to do that, we need access to the vehicle, we have to locate it and we need the information required to launch an investigation. The expertise is there, but we have to find ways to locate those vehicles in order to conduct the checks. It really needs to be done in partnership.
:
The federal budget will be tabled soon, so we need to know whether we're talking on the order of $50 million or $100 million.
We know that these integrated teams could really improve the situation. They did in British Columbia, which has seen no increase in auto theft, unlike elsewhere in Canada.
If you could give us a figure in the coming days, we would see that as really important and useful information, especially since the budget will be tabled soon. I think all parties understand that action must be taken.
Thank you, Mr. Brochet.
[English]
I'm going to pass to Mr. Service now.
I am quite stunned by the numbers you've given us. To make sure I properly understand, you're talking about 10,000 to 20,000 automobiles in Ontario that potentially could be stolen and revinned because there is no process in place under the current government in Ontario.
I'm going to start with Commissioner Carrique.
Thank you for your testimony. I know that my Liberal colleagues on the committee like citing what's happening in the United States, in American papers, but we're in Canada. I want to talk about what's happening in Canada today.
Recently, York Regional Police reported that a man walked out of a Newmarket court after being released on bail and immediately attempted a carjacking before stealing a truck and hitting several police vehicles.
Commissioner, is the status quo in our justice system, in terms of bail and sentencing, creating dangers for your police officers on the street?
Thank you to all of our witnesses who are here today.
Before we go any further, on Wednesday the clerk distributed the draft budget in the amount of $39,700 for the study of the growing problem of car thefts in Canada. Are there any questions or comments? If not, is it the will of the committee to adopt it?
Some hon. members: Agreed.
The Chair: All right. Is the committee in agreement to adjourn the meeting?
Some hon. members: Agreed.
The Chair: The meeting is adjourned.