:
I bring this meeting to order.
Colleagues—
An hon. member: I have a point of order.
The Chair: Could I finish what I have to say before we have a point of order?
Thank you.
I see that we've already lost 20 minutes off the clock. We have a hard stop at six o'clock. I propose to divide the lost time equally between the panels so that we have 50 minutes available for each panel. We will try to make up some of the time on the second panel with respect to the amount of time allocated both to witnesses and to members.
With that, we have a point of order from Mr. Bezan.
At Thursday's meeting, you abruptly adjourned the meeting.
I just want to draw your attention to the fact that in our procedure and House affairs book by Bosc and Gagnon, it reads, on page 1099 in chapter 20, that:
A committee meeting may be adjourned by the adoption of a motion to that effect. However, most meetings are adjourned more informally, when the Chair receives the implied consent of members to adjourn. The committee Chair cannot adjourn the meeting without consent of a majority of the members, unless the Chair decides that a case of disorder or misconduct is so serious as to prevent the committee from continuing its work.
I have a copy of the blues here, and you even say, Mr. Chair, “I apologize for interrupting this vigorous debate, but it's 5:30.” You dropped the gavel without giving a chance for those who were still on the speaking list to talk, and it was in the middle of Ms. Mathyssen's time of speaking to the motion.
I just would ask that, in future considerations, you do look for consent from members before adjourning a meeting.
:
Thank you for that point of order.
I take note that it is not a point of order. It pertains to another meeting. It's not a point of order with respect to today's meeting.
With that, I'm going to call upon the witnesses, and we can recommence what I thought was a really interesting and vigorous debate of a few weeks ago.
I'm assuming that we have no further statements on the part of the witnesses, so with that, Mr. Kelly, you have.... I think we can do six minutes on the first round.
I'm going to start, then, with Mr. Crosby. We had testimony in another panel from Christyn Cianfarani, who said this with respect to urgent procurement and the ability to procure on a war footing or urgently:
If [you] want it to happen, it can happen. It will take time for the companies to ramp up to production volume, but if we want it to happen, we need to provide firm contracts for production ramp-up.
We were talking about—among other things—the ability to procure kit that was badly needed in Afghanistan. It was procured quickly and we got the equipment that was necessary because there was a will.
The frustration that many have is an absence of will from the government right now with respect to things like the 155-millimetre shells and the long delay in, for example, the design of ships. When we had this panel assembled before, there was a fairly strong defence of taking 10 years to design a ship.
In light of the change in world events that has taken place since then, of course, we have the United States diverting 155-millimetre shells to Israel that might have otherwise gone to Ukraine amid a worldwide shortage of this kit.
Can you comment on urgency and assure this committee that there actually exists urgency...? That's for perhaps both Mr. Crosby and Mr. Page.
:
Thank you, Mr. Chair, for the question, and good afternoon. Thanks for the opportunity to appear again here with you this afternoon.
In the case of urgent operational requirements, there are a number of specific examples.
Since the start of the war in Ukraine in 2022, the Canadian Armed Forces identified an emergent need—more than one—that needed to be rapidly addressed and focused their efforts on determining the requirements for an appropriate solution for systems like counter uncrewed aircraft systems and air defence systems, those being two specific examples. Those procurements have already moved through and into the competitive procurement space. We have the bids in hand. They're under evaluation right now, and we would see the delivery of those capabilities and initial operating capabilities by mid-2024.
I would say that, where the Canadian Armed Forces have identified an urgent need, we apply ourselves to that requirement, and I think we can demonstrate that we are able to deliver on that need quite quickly.
:
Thank you for the question.
The only thing I would add is that we do have a process for urgent operational requirements, but it's very much commodity-dependent. There's a huge difference between being asked to purchase ammunition in an expedited fashion and doing ship design, for instance. Ship design should be taken with a very different eye. Most of the time, from your RFP release to when you want to cut steel, you should plan six or seven years. Those are known entities now. We can plan around that.
For process, is there a sense of urgency? I think that was your question. There is a sense of urgency, but if the commodity is not on the shelf, as Mr. Crosby was explaining in the case of ammunition, then the process is not as simple as a basic procurement process.
Before I go to Ms. Lambropoulos for her six minutes, I've just received a note saying that we can go to 6:30 p.m. We can go two full hours now.
I hope that doesn't inconvenience any of the other witnesses. We have traded on your patience, and we appreciate it.
With that, Ms. Lambropoulos, you have six minutes, please.
:
Thank you for the question.
Actually, we do that on a fairly continuous basis. I think at the last committee we mentioned that we are now working on a very specific initiative that will look at optimizing the defence procurement “machinery”—I'll call it that for now—or enterprise. This specific look at different pieces of the procurement system will actually include a detailed look at what other countries are doing.
We're very much in continuous conversation with partners in the United States, the U.K. and Australia for such things as shipbuilding, for instance. The U.K. and Australia are key partners. We're all building a similar ship based on the Type 26 design. There is commonality of intent on that, which really helps the conversation.
Mr. Crosby and I were in the United States last week, in Washington, talking to our counterparts about various topics, from actual procurement policies and cyber certification to such specific projects as ammunition and others. That dialogue with allies for defence procurement matters is alive and continues.
Thank you.
On that note, of course it's important to work with our allies and to make sure we're all on the same page and working towards a common effort and goal. However, oftentimes, perhaps, contracts may be prioritized in other countries, because countries are trying to work together in order to ensure they are working with similar equipment.
Can you see there being, in these conversations you have with your counterparts, opportunities to raise some of the strengths that Canadian companies have in order to ensure they're being included in the discussions as well, if there is something that Canada is really strong in on the industry side?
:
Thank you for the question.
The short answer is absolutely. We actually have a very focused effort at the moment. It's a whole-of-government effort, including all the departments and agencies that you see at the table here this evening and more. We're looking at the entire spectrum of the defence procurement.
I characterize it as a system. We're looking at pre-procurement activities. We're looking at what I call the “pure procurement activities”, which are more focused on the request for information, the request for proposals and bid evaluations leading to a contract award. We're also looking at post-procurement, post-contract-award activities. Those would include not only the implementation—i.e., building ships after the contract has been awarded—but also the sustainment of these assets.
One of the key initiatives we have under way now focuses on continuous capability sustainment. That would enable the enterprise to actually work with the supplier long term to maintain the capability and make it relevant with good contracting and equipment upgrade solutions for life. That's one of the initiatives we have. We're looking at many other things.
You mentioned partnerships and, maybe, collaborative projects. We're looking at those too.
On the pre-procurement side, we're focusing on really gaining a good understanding of what we need to do from a capability planning point of view. If we want to build ships, if we want to buy aircraft or if we want to buy ammunition, the earlier we get the signal and the earlier we plan for these, the easier the procurement strategy and the actual procurement thereafter will be.
Thank you.
:
Thank you very much, Chair.
I’d like to thank the witnesses for being here.
My questions will focus mainly on replacing the CP-140 Aurora, and are addressed to Mr. Page. In particular, they relate to the testimony provided three weeks ago, on October 17th, before the Standing Committee on Government Operations and Estimates.
My first question has to do with the mandate given to Avascent, which was to provide information on replacement products for CP-140s.
When was Avascent given the mandate to review the options?
:
Mr. Chair, I thank the member for her question.
As I said, the report involved three phases. We received the last one in 2022. I don’t have the exact date on hand, but I could provide it to the Committee later.
As I said, the mandate was a market analysis. Many figures, many facts and a great deal of data were gathered to culminate in a fairly detailed analysis.
I wouldn’t say there were specific conclusions, but there were some very detailed facts. This was in addition to the request for information made to Public Services and Procurement Canada. All of this combined gave us a good sense of what was available on the market.
:
Mr. Chair, I thank the member for her question.
I wouldn’t say that Avascent recommended an existing product. We really conduected a detailed market analysis, which included analyzing the options. That analysis looked at aircraft suppliers and systems suppliers. A combination of analyses was done in that regard.
The report provided us with a good understanding of military products available on the market, products that were not completed yet, and products from companies that manufacture mission systems rather than aircraft.
There were also options on how things might work if these companies’ products were combined. However, we didn’t really have a specific recommendation for any existing product. We had the required information on available products and on products under development.
:
Mr. Chair, I thank the member for her question.
Our process led us to the conclusion that currently appears on our website, namely that the only available military aircraft that met all the high-level needs of the Canadian Armed Forces was the Boeing P-8 Poseidon.
As for my remarks before the other committee, and to answer the first part of your question, indeed, we did not request further information at that time.
We had a very good information base, a very good database. To obtain further information, following the conclusion we had drawn from the report, our request for information and other analyses carried out internally, we would have to ask the U.S. government…
The last time you appeared before the committee, I asked about the F-35 fighter jet contract.
Mr. Crosby, you stated you were actively engaged in governance committees around this project to monitor the experience of our allies with this jet. Then, when I asked about the U.S. Government Accountability Office's report, which was quite damning on the price gouging and inadequacies they saw baked into the F-35 program, you stated you weren't aware of any evidence that there was price gouging or public commentary there.
I find that contradictory, at best. This is a huge acquisition Canada is making, one I expect requires a lot of study, scrutiny and taking in of all that information from our allies, instead of just the information provided by the supplier.
I did an Order Paper question on this purchase. The response I received back stated that neither the Department of National Defence or ISED commissioned or produced any studies or reports on the life-cycle costs or economic impact of the acquisition.
I would like to ask both Mr. Crosby and Ms. Gregory this: Did this acquisition solely rely on reports and studies produced by the supplier Lockheed Martin, or did your department produce a report or study on the life-cycle costs and economic impact of this purchase?
:
Thank you for the question.
Our department, ISED, would track the economic impact of the procurement as it unfolds. In this case, the suppliers agreed to an economic benefits arrangement, so we have to track the activity going forward, as Mr. Crosby said earlier. There's been $3.5 billion in Canadian activity already, because Canada has been a partner on the F-35. Our department will continue to track that activity.
Because it has to unfold in the future, we don't have an estimate at the ready right now.
I'd like to welcome our witnesses back to committee.
I want to go down the path a bit on the maritime multi-mission aircraft.
PSPC published a timeline on this, so 2021-22 would start the options analysis, 2023-24 would start the definition, 2027-28 would start the implementation of the contract, 2032-33 would be the initial delivery of the first of the aircraft, and the last of the new aircraft would be delivered in 2037-38.
However, if you look at what's happened, in February 2022, you guys did the request for information from potential contractors with an April 1 deadline. By March 2023, you guys had already sent a letter of request to purchase the Boeing P-8s.
What happened, because we're not on the same timeline that was originally laid out? I'm not against speed. I think speed is one of the things we've been talking about here. It seems to be that some steps were missed.
:
Thank you for the question, Mr. Chair.
I'll start and maybe I'll give the floor to Mr. Crosby to complement the answer.
The phases you mentioned are project phases. These come from the Department of National Defence. They're the option analysis, the definition and the implementation.
In PSPC, we start pretty much every procurement effort with a requirement. That requirement usually comes with a set of technical requirements, as we know them, for a specific piece of kit. It usually comes with some funds and an availability window—i.e., when is the aircraft needed?
As you mentioned, things can change. Sometimes speed is a factor. For this case here, it was not so much about speed, but the context that changed for DND. It conveyed to us a new window and we acted on—
I want to again thank our witnesses who are here and coming back to see us today. I have a couple of questions, so I'm going to try to stay as succinct as I can.
We know that in addition to some of the concerns of domestic challenges—flood, wildfires and other natural disasters—we're also experiencing different international pressures, such as the war in Ukraine and now the conflict in the Middle East, in Gaza.
I would like to hear from each of you, particularly if you can speak to how your department balances the pressures of meeting the urgent operational requirements while also continuing to meet the procurement needs at the same time.
:
I can start, Mr. Chair.
As Mr. Page has pointed out in the past, it starts with the definition of the requirements.
My organization and the materiel group at National Defence don't develop the requirements. That's done by the services—the army, air force, navy, special operations forces. They determine the urgency, and if something comes up that wasn't already in our work plan, there's a conversation internally about allocating the right human resources and subject matter expertise to be able to prioritize the work to put the procurement into the system—if I can put it that way. We then communicate that to PSPC, in the cases where the contracting authority will lie with the to progress. We work alongside them.
With that, I could maybe segue to Simon.
:
I thank the member for her question, Mr. Chair.
I would add that one of the overriding objectives of defence and naval procurement is to ensure that there are no capability gaps. We must always have the necessary capabilities for the men and women of the Canadian Armed Forces. That’s not easy, given the wide range of capabilities. We always have to be on the lookout for all the things we want to do and all the needs we have to meet. One of our ultimate goals is to make sure there are no gaps.
To complete what Mr. Crosby said, I would add that, during events such as the ones the world is currently experiencing, there are concerted efforts that must be properly prioritized. We put the right resources in the right place and make sure we do things in a targeted way.
Mr. Crosby talked about ammunition requirements, and we also have vehicle requirements right now for Operation Reassurance in Latvia. We’re reviewing this in a targeted way, and if we can take a little more risk than usual, we will.
:
Thank you for the question.
Our department works very closely and collaboratively with our procurement partners. We're available to apply the policy as needed. We regularly engage through our governance processes, and our policy is fairly flexible.
We determine application on a case-by-case basis, which applies to certain types of military procurement over $100 million. There has been a lot of conversation about munitions supply. That's managed separately. The policy is not generally applied to munitions. However, we're available to participate as needed, and as quickly as needed, as things become urgent.
Thank you.
Hello everyone. I don’t normally sit on this committee. Thank you for having me here today. I’d also like to thank the witnesses.
Mr. Page, the RFI submitted in February 2022 stated verbatim that participation was encouraged, but not mandatory, and that respondents should be aware that the RFI was not a prequalification process, that it would not lead to the establishment of a short list, and that potential suppliers were not being identified. In other words, it was not a condition and would not determine who would be eligible. So it implied that there would be a bidding process.
Some companies submitted information in good faith and were never subsequently contacted. Can you explain that?
:
Mr. Chair, I thank the member for his question.
We did indeed issue a request for information in February 2022. This provided us with substantial information. But there was no requirement for us to go down a certain path for the next steps.
The information obtained through this request, along with the data we received from Avascent and discussions with our allies, enabled us, following an analysis within the government, to determine that Boeing’s P-8 Poseidon was the only aircraft that met all of Canada’s high-level operational requirements as described in the request for information.
The main point I want to make is that the need was immediate, and this aircraft was the only one that met all the criteria. Subsequently, the only way for the government to gather further information—this should answer the question Ms. Normandin asked before she left—was to send a letter of request to the U.S. government for more information on the P-8 Poseidon aircraft in question.
:
Thank you very much, Mr. Chair.
Thank you, folks, for being here today.
I represent the communities of Dartmouth and Cole Harbour, and we have an amazing group of defence contractors—some smaller groups, some small start-ups. They're mostly small defence-related companies.
During testimony on this study, we've heard from industry and we've also heard from the ombudsman about these smaller companies and how they feel that they're at a bit of a disadvantage when it comes to taking part in government defence procurement.
With so much innovation in Canada in the defence sector by smaller companies and start-ups, I'm interested in knowing whether —and, again, I'm focusing on the smaller companies—other than from the testimony for this committee, you folks are aware of those concerns.
:
Thank you for the question.
I'll start, and maybe Mr. Page will want to add something in.
Our department does work a lot with small businesses across the country. Obviously doing that is in the portfolio of the . Specifically around the industrial and technological benefits policy, we do participate in outreach with small businesses.
We also rely on the regional development agencies, which are in our portfolio as well. They're a great source of information and connection to the small businesses across the country. More than 99% of businesses in this country are small, so that's an important element.
I understand the concerns you've mentioned. Lots of small businesses say it is hard to enter global value chains for large companies. Companies want to share risk with bigger suppliers, usually, especially with respect to defence procurement, so we do undertake outreach. My colleague mentioned the Canadian Association of Defence and Security Industries. They're a good outreach tool as well.
We try to make sure we are open to small businesses and that they have some outreach with us when specific procurements get under way. The policy generally targets contractors with the obligation to provide 15% of the contract value in engagement with small businesses, so that's usually business activities with small companies. We also have a challenge program, which is designed around procurement undertaken today across all departments—and it would apply in the defence space as well—whereby if a small company has something innovative, as you've described, the government could act as a first buyer, for example.
I believe there are probably other small business elements in, say, IDEaS at the Department of National Defence, but certainly we try to ensure that we are well informed on the issues confronting small businesses across the country.
I don't know if you want to add anything, Simon.
:
Thank you for the question.
I could offer that some of the feedback we hear from small businesses is that the certification requirements, particularly in the defence industry—probably aerospace as well—are highly certified, relatively managed markets. That can be a barrier for a small firm, because achieving a certain level of certification to participate in an industrial supply chain can be quite challenging. It may require upfront investment for the company, which may be a lot for a small company to undertake by itself.
I believe my colleague Mr. Page mentioned the national security requirements. In the U.S., we have been working through his department to try to ensure that Canadian companies have access there as well, so that's another element. When the U.S. makes changes, we have to catch up to those changes. Otherwise, our companies are disadvantaged.
We try to keep up to date on what is challenging for small businesses. We try to ensure that they have the tools and access to resources in order to keep up to date and have access to those kinds of procurements. They're very important.
:
Such as it is, we'll start. Hopefully, we'll be able to bring Mr. Lincourt in.
I notice that Ms. Lukasheh is here on behalf of SAP Canada; and from Bombardier, we have Mr. Martel, Mr. Pyun, and Ms. Thibaudeau.
I see Ms. Winger is here. She has a hard stop at 5:40, so I'm going to ask her to make her opening statement first. We can possibly work out some accommodation at some other point, so that she can respond to members' concerns.
Because we're having troubles with the SAP representatives, we'll then go directly to Bombardier, and then hopefully, by that time the SAP issues will be resolved.
Ms. Winger, you have five minutes, please.
:
Thank you very much for the opportunity to appear today, Mr. Chair.
The Union of National Defence Employees represents 20,000 civilian defence workers. Our members ensure that military operations are mission-ready at all times and that military members have safe and secure places to work and live.
Our members are experts who work on bases, in offices, warehouses, airports, labs and garages. They provide consistent and knowledgeable services so that the military can be agile and combat-ready.
The contracting out of civilian defence work undermines our members' work and greatly erodes the quality of services that Canadian taxpayers are paying for. Our union has observed, time and again, including in our 2022 “Uncover the Costs” report, that contracting out civilian defence services is less efficient and effective than having the work done by public servants.
Today we need to put a stop to the long-standing pattern of management decisions being made at National Defence, which is leading to a system-wide failure and is costing Canadians more. These decisions include intentional understaffing of needed public servant jobs, paired with an over-inflated budget for contracted-out services and an inappropriate amount of reliance on private contractors to do work that should be done by public servants.
For years, National Defence has been allotting meagre staffing budgets to bases while diverting funds towards contracted-out services. This makes it impossible to adequately staff the bases and it pressures management to use private contractors to do the work that public servants should be doing. As a result, we are faced with problematic and costly overreliance on private companies to support the functioning of our military bases. The scale and scope of contracting out is increasing wildly, without adequate justification, planning or oversight. Transparency and accountability are just missing.
Contractors are not being held accountable for the accuracy, quality and timeliness of their work. Rather than fill the vacant public service positions we have, National Defence continues to pay contractors a premium, and we are left with costly, dangerous errors and oversights, broken equipment left languishing with no one to repair it and dysfunctional workplaces.
We are concerned to see National Defence paying private firms, such as Deloitte, to provide recommendations on how the department should be delivering its services. Certainly, since one of Deloitte's publicly stated aims, which is published on its own website, includes identifying opportunities to partner with industry, one would expect that its recommendations would be biased. In fact, following a recommendation from Deloitte's November 2022 report to National Defence that more data collection and analysis needs to be conducted, the department is now in the process of procuring yet another contract with Deloitte in order to pay them to conduct this data collection.
I have examples that could go on and on.
At CFB Esquimalt, the purchase and installation of turnstile gates at a dockyard entryway and exit was contracted out through Defence Construction Canada. The private contractor was paid to complete the work, yet today the dockyard doesn't have an entryway turnstile and its exit turnstile is cordoned off and not operational. The contractor installed one that was far too narrow to allow military members carrying rucksacks and parcels to get through. As well, it prevented our military veterans, who have mobility challenges, from entering and exiting the base every day. The gate was completely unuseable and had to be removed.
Bizarrely, once the problem was raised, it seemed that DCC chose to rehire the very same contractor and paid them to do more work on the entryway. Furthermore, additional funds have been earmarked for the next two fiscal years to pay the same contractor for more work on the entryway. As well, I've just learned there is another problem with the turnstile installed on the exit. Now it's cordoned off with yellow tape and can't be used.
Often we hear individuals who are speaking in favour of contracting out complain about too much bureaucracy and cutting the red tape. This is a case where there is no red tape. What we have is an expensive bill and whole lot of yellow caution tape.
From its procurement practices, it appears that National Defence operates as though contracting out work to private companies can release the department from the burden of risk of something going wrong. Our message to you is that you cannot contract out risk when it comes to public services. When a contractor makes a costly error or fails to meet its commitments, the responsibility still falls on the department and the government responsible for providing those services.
Canadians trust our government to use our tax dollars wisely and ethically. When we needlessly contract out the public service work, this amounts to nothing other than money-making machines for private firms, and the weight of their added expense falls on the shoulders of the taxpayers, who deserve better.
Thank you. I look forward to answering your questions.
:
Mr. Éric MartelMr. Chair and members of the Committee, thank you for the opportunity to share our comments as part of your important study.
Many of you know that Bombardier is a leader in the aerospace industry. In fact, Bombardier designs, manufactures and services the world’s finest business jets. We currently contribute $5.7 billion to Canada’s GDP and support 33,000 Canadian jobs.
[English]
Perhaps you don't know that Bombardier has a track record of delivering versatile defence solutions that are recognized globally for proven reliability, endurance, performance and capability in all areas of intelligence, surveillance and reconnaissance.
Bombardier has more than 550 special mission and defence jets in service worldwide, including with the United States air force and army. Therefore, we have a unique perspective on defence procurement processes around the world.
Before beginning any procurement process, the Government of Canada should proactively engage in a thorough consultation with Canadian industry to understand where homegrown innovation opportunities exist. When this is not done, government consistently defaults to off-the-shelf products—often imported and utilizing older technologies.
This is a crucial point in the context of answering military readiness. Too often, our current procurement approach starts too late, is not strategic and results in the acquisition of equipment that is just good enough, rather than the best most cutting-edge solution, and in an approach that is way too complicated.
One example of this is Canada's multi-mission aircraft procurement: CMMA. In February 2022, PSPC released a CMMA request for information outlining 13 high-level mandatory requirements and asking industry to deliver full operational capacity by 2040. Bombardier and our partner, General Dynamics Mission Systems-Canada, responded to this RFI in good faith. We put forward a made-in-Canada solution that exceeds all high-level requirements and the published delivery timeline.
Unfortunately, it turns out that this RFI was entirely misleading. The government went silent following our RFI responses, and in late 2022 news broke that they may be pursuing sole-source contracting for Boeing's American-made P-8.
The CMMA procurement process we've observed to date is deeply flawed and lacking transparency. Flaws were disclosed recently by government testimony to the standing committee on operations and governance. First, the RFI clearly states that it is not a pre-selection process and there would be no short-listing of potential suppliers based on responses, yet officials made clear that this was the RFI's very objective from day one.
Second, we learned that government has made critical changes to the CMMA procurement without formally advising Canadian industry, including expediting the final delivery timeline from 2040 to the early 2030s. Making military off-the-shelf products a mandatory criteria also was not initially mentioned. Both changes are clearly driving a biased predetermined outcome in favour of Boeing. By the way, Bombardier and GDMS can meet this expedited timeline, a fact that seems to fall on deaf ears at PSPC and DND.
Finally, we learned that officials concluded that Canadian industry cannot meet CMMA requirements before ever releasing the RFI, based on a third party study market assessment by Avascent, which has never been made public. We are completely rejecting this conclusion, as not one qualified aerospace engineer evaluated our solution—not to inform the Avascent report nor at any point afterward.
On behalf of the Canadian industry, we simply recommend what is required by Canadian law: an open, unbiased call for tender with objective and realistic selection criteria. Bombardier and GDMS want to compete, because we will win and deliver the next-generation global gold standard for decades to come to the Canadian Armed Forces.
Improving Canadian defence procurement to support military readiness must start with an open CMMA tender.
Thank you.
:
Thanks, Mr. Chair, and good evening.
My name is Yana Lukasheh, and I'm vice-president of government affairs and business development at SAP Canada. I'm joined virtually by my colleague David Lincourt, who is the chief solution expert, global defence and security.
SAP is an enterprise application software company committed to enabling organizations in over 20 industries to become a network of intelligent, sustainable enterprises, bringing together the technology solutions and best practices needed to run integrated, AI-powered business processes in the cloud. Our applications are not just an enterprise resource management suite but also a readiness platform, covering planning, strategic management, force generation and deployment, capability planning, weapon platform life-cycle management, logistics, finance and total workforce management.
These solutions, at various degrees, are currently adopted by over 40% of the world's militaries, 70% of NATO allies and all Five Eyes countries. Overall, our 300-plus customers in defence and security share a trusted business network, leveraging the latest innovation, emerging technologies and data to achieve operational and mission excellence.
[Translation]
We would like to thank the Chair of the Standing Committee on National Defence for inviting us to participate in this review of the impact of Canada’s procurement processes on the Canadian Armed Forces.
Our testimony includes two components. The first will address the issue of introducing digital technologies in a military context. The second will focus on how SAP is helping to optimize procurement processes.
I invite my colleague, Mr. Lincourt, to talk about the first component.
We all recognize that DND is a large and complex organization that operates in a volatile, uncertain, dynamic and ambiguous world. DND can't approach these realities in the same way as was the case in the past. Speed of innovation is paramount, and I would say that continuous innovation is paramount. There is a need to constantly revisit, first, the concept of operations, because what worked yesterday won't work today; second, the processes and procedures to more effectively and efficiently do what needs to be done; and, third, the people, principally their skills.
Programs are very inflexible in how they are phased and delivered. Changes create perceived scope creep and risk to schedule and budgets. This is extremely unsuitable to bringing digital technologies into the department. We recommend an approach where requirements and solutions can naturally adapt to the need for new operating concepts, procedures and the skills of people in order to harness new digital technologies towards continuous innovation.
Programs are discouraged from leveraging each other. Programs are mandated to deliver against their own sets of requirements, and incorporating someone else's puts their metrics at risk. It also creates an environment of “not my problem”. We recommend an approach that fosters horizontal integration of technologies where synergistic effects can lead to vast value to the department.
Introducing digital technologies is quasi exclusively restricted to large defence contractors. Innovation is stimmed and precludes small and medium-sized businesses from contributing. Similarly, defence personnel find ways around the process to innovate. While solving local problems, these innovations introduce tremendous risks, particularly security risks. We recommend standardizing on a digital technology platform that permits all the members of the ecosystem to innovate within a well-managed governance framework.
Now I'll go back to the second point around procurement, and I will bring an example. Digital technologies can streamline procurement processes, enabling National Defence and the Canadian Armed Forces to better manage portfolios for horizontal integration, including de-risking major projects, enhancing transparency and accountability, identifying cost-saving opportunities by analyzing spending patterns, optimizing inventory and, ultimately, negotiating better contracts.
More importantly, digital technologies will also allow the department to integrate with other defence systems and data sources, providing a holistic view of procurement and supply chain operations; to monitor and evaluate the effectiveness of these processes; and, lastly, to leverage training and support services to ensure that defence personnel can effectively use the technology to drive procurement reform and unlock additional value.
Today, Canada's defence industry is affected by risk, complexity and diversity, regionally and nationally, coupled with dynamic changes in overall economics and constrained budgets. Multi-faceted and complex procurement processes are adding further burdens and delays in the implementation of efficient mission-critical operations.
I'll speed up, Mr. Chair.
Over the past—
:
Absolutely. There's no transparency.
We don't even have a lot of questions today, but we've never met officially. We hear people saying that there's no decision, but everything is trending towards the P-8. All of the discussion is about justifying why the P-8 is the right airplane.
The one thing I can offer here is that we have a more capable solution. Our airplane can fly faster, higher and farther. We are actually being approached by many other countries right now for a similar application. We have a lower cost. We believe we're going to be $3 billion to $4 billion cheaper.
This is taxpayer money we're talking about here. The cost of operating our airplane will be 30% to 40% less, with 40% fewer fuel emissions, which I believe should also be a criteria. We are creating 22,000 jobs in the country if we win this contract. We're going to probably bring, with the 22,000 jobs, about $800 million of fiscal benefit and revenue to the government.
One important thing that we also bring to the table is a sovereign solution. If DND, in a few years from now, needs to make changes or improvements, it won't need to knock on the door of another country to ask permission. We're going to have a sovereign solution.
:
Thank you. It's a pleasure to fill in on this committee.
Thank you to our witnesses for being here today.
I apologize. I haven't been here for the rest of the study, so if I ask a simplistic question, it's because of that.
I'd like to drill down on what you were just talking about, Mr. Martel. From your testimony here today, I understand that Bombardier does not believe that the Boeing P-8 Poseidon is the only currently available aircraft to meet all of the Canadian multi-mission aircraft's operational requirements.
:
That's a very good question. The Global 6500 comes from a family of airplanes we launched years ago, and we just upgraded it with a new engine. We have about 1,000 of these flying in the world, so this is a robust platform with demonstrated capability. In fact, I was told at the Pentagon that this is the most reliable airplane, at 99.85%, of the entire fleet of the U.S. Air Force. That is a reliable aircraft that's been flying on the BACN program in Afghanistan for many years, and we're also flying on the GlobalEye.
This is what I was saying. Bombardier has modified 550 airplanes. When we modify an airplane for a project like this, what do we do? The engineers at Bombardier will review all the equipment that needs to be installed. It could be radar. It could be missiles, or whatever. We're going to reinforce the structure if needed, the wing or the fuselage, and we'll make the necessary modifications.
When this is done, our aerospace engineers will make sure that the airplane is still capable of flying, landing and doing all the stuff it's supposed to do. We've done this over and over—550 times. It could be an ambulance or something else. We have a GlobalEye flying today with Sweden with Saab as our partner, similar to what GDMS would be, installing equipment on our platform. It's being used by the EU. It will be used very soon by the Swedish. It's being used all around the world. There's a radar sitting on top of the fuselage that weighs a ton.
We know how to do this. We've done this over and over, and, with GDMS, we have one of the best partnerships based here in Ottawa, in Canada. Two leaders in the industry are knocking on the door saying that we're capable, we can do it and we've done it for other people, and we're not even being considered. That is a scandal.
We’ve been working with the United States, among others, for many years. We have extremely well-known programs. The name “Bombardier” resonates in the Pentagon, because some of our aircraft are used in Afghanistan. They each fly around 5,000 hours a year and have different capabilities. They’re a little different from the ones we’re discussing right now.
We also have a contract with the German army at the moment. I’d like to mention that we have a reputation for fulfilling our contracts on time or ahead of schedule. To this day, that’s the reputation we have in the market, because we work well with our partners. Things are going very well with Germany, and that’s an extremely complex contract involving several aircraft.
We’ve also delivered aircraft to the UK, and we’ll be delivering to Sweden. In addition, we have built four GlobalEye aircraft that are flying in the United Arab Emirates to carry out surveillance and participate in communications missions.
So we have a great deal of expertise. As I said earlier, we have 550 aircraft, we’ve worked with several governments and we’re currently in discussions with several others.
:
We saw clear processes that were a little less complex, which had sometimes been initiated upstream. Before all that, we had conversations to understand what countries were looking for.
In Canada, there is a process that consists of sending a request for information, which clearly states, in article 1.9, that it will not be used to select anyone. But we never received a call, even though we stated that we were capable of fulfilling the contract, and all of a sudden we learned through the grapevine that someone had been selected without a call for tenders.
In our country, an invitation to tender must first be issued; that’s the law. There has to be an excellent reason not to. Today, we’ve been trying for a whole year to understand why that wasn’t done, and I still can’t see the reason.
:
I'd like to say one thing in response to the previous question.
The approach we've seen other countries take, especially those that have a local aerospace industry, is to start by having a dialogue with the industry regarding its capacity. If we're talking about maritime patrol aircraft, France is a good example. It recently awarded two private contracts to Airbus and Dassault to build maritime patrol aircraft based on their platforms.
It's all backwards, here. Canada's industry has to ask for the chance to compete in a process for a project that's Canadian. I just wanted to point that out.
The approach here is very different from that of other countries with domestic industries. Their strategy is to engage locally first.
:
Thank you to the witnesses for attending today.
One of the concerns—and I've tried to bring this up at other times—is the government's movement toward this idea of sole-source and how that seems to be a contradiction.
It's not exactly what you're dealing with, but in terms of that F-35 contract, the Conservative government came forward and said, “We are going to sole-source.”
Then the Liberals said, “No, that's never going to happen.” Then they opened up, and they wanted to.... They said, “Under all of that transparency, we have to have an open bidding process.” It took years, and it took quite a lot more money only to end up in the same position at the end.
Could you talk about that switch you're seeing and how difficult that is? They've gone from defending this open-source bidding to, again, sole-sourcing. How are you seeing that? They tend to use keywords such as “urgent operating requirements” and this pressure that they seem to be under. Can you talk about how that's impacting your industry overall? We've certainly heard that from others.
:
That's a great question.
Clearly, I think we see—because, as I said earlier we're working with other countries—that unless other countries have the capability themselves, like we have here, they may decide to sole-source. Overall, other countries don't have.... As I said, five or six countries in the world can build and design airplanes, make them fly and certify them. We can do it in Canada, and we should be extremely proud of that. There's a lot of history behind this—decades. We could offer that solution.
Other countries are going through an RFP. They are usually not sole-sourcing. If you do benchmark other countries, they'll come and ask for advice and get around, but they'll do an RFP. We're doing a few right now, as we speak.
:
As we said earlier, there's clearly a lack of working together before the need happens.
Right now, I think it's a bit of a reaction. I still don't understand, even in the situation we're in today, why that reaction exists. As I said, we just spent $2 billion on the CP-140s today, which have been there since the eighties, to extend their life to 2035. That was the plan, which gives us time.
The CP-140 especially is a good airplane, better than the P-8. You should know as a committee that the P-8 is competing with the CP-140 and others. The military is doing a competition among themselves. The CP-140 is winning over the P-8, over and over, year after year.
What new capability are we talking about? We have a better product today. We're going to be buying an older product that doesn't perform as well and that other countries are thinking about letting go.
:
There has been a transformation over the last few years in our industry. Bombardier builds business jets. They are not as big as the big Boeing and big Airbus jets. They are the best performing jet in the world. They are the ones that fly farther, faster and higher than anybody else's. We're extremely proud as a Canadian industry to be able to design and build these here.
Also, I think one of the things that happened is a big change. The equipment you put on board these airplanes—communications equipment, surveillance and radar—is becoming smaller and smaller. What we have in our phones today would have been bigger than this room 30 or 40 years ago in terms of capability. Today, we can put on a smaller airplane—which is what we're offering—as much capability as they used to put on the old ones when they developed the P-8.
Of course, the airplane is smaller, so it's going to burn less fuel. It's going to cost much less to operate, and it's going to have a lot more capability in terms of the distance we can fly, the speed and the landing in tough airports. Our airplane is more capable. It's a smaller airplane, but we can do it today because the technology in all the systems has become smaller and smaller. There is no need for the bigger airplane anymore.
Right now, unfortunately, the P-8 is a big airplane because it is an older technology. This is the airplane that.... The Americans themselves are talking about when they will start replacing the P-8. We were the last one to buy it, so we should know that.
I'm going to try to get this focused so that we get information that can help inform our study, which is on the process for procurement and recommendations to improve the process, because we have plenty of evidence of how broken the process would seem to be, given the challenges over decades to procure on a timely basis.
Earlier in this meeting, officials seemed to be unaware of or surprised about the readiness of your company to bid on this particular procurement.
Can you tell the committee about the process? Has the process been followed? If the process has not been followed, that's a problem, but if the process has been followed, what are the recommendations for this committee on how procurement processes can better serve Canadians?
:
I will start and then let Anne-Marie answer, because she's the one who actually leads the bid team at Bombardier that receives the proposals from all around the world.
Clearly, there was a flaw in the process here. PSPC went out with an RFI, which we answered in good faith. As a very responsible company, we said we can do A, B, C, D...all the 13 criteria they had. We said we were capable of doing it. Our partner, GDMS, was also capable of doing the work with us.
To answer your first question, yes, there was a flaw in the process because, since that, we haven't heard from anybody. There's been nobody. They are referring now.... It's a new thing that we heard about for the first time a couple weeks ago. There was a study done by engineers who have never knocked on our door to ask any questions. I don't know how they can appreciate and make comments in a report about our capability, as we don't know these guys.
It was the same thing. We never had anybody from PSPC—an engineer who is knowledgeable—who could say whether Bombardier could do it or not.
I'll let Anne-Marie add about other countries' processes versus ours.
:
Thanks very much, Chair.
Thanks to the witnesses.
Mr. Martel, you've distracted me from the questions that I wanted to ask you, because of something you said. Hopefully I'll come back to them.
To you and your colleagues, you mentioned the unnamed country's RFP at 35 pages, and you compared that to perhaps a hypothetical Canadian RFP of 1,000 pages. You talked about how the shorter RFP gives industry more flexibility to respond and so forth. I would like to give you an opportunity to expand on that.
:
Maybe Anne-Marie can also complement that, but some countries are clearly having conversations with us. They say, “Here's the airplane we want. Here's the capability we want the airplane to have. Here are all the systems we're looking for.” They give us the range they need to fly. They will say that they need to fly at
x altitude. Here are all the short runways they need to have the capability to operate on. The airplane has to have all the systems to do surveillance or communications, or whatever the requirement is.
The requirements are not specific to the smallest detail we would like to see. We shouldn't care about the colour of the wire at some point, or which company we're buying the bolts from. We should be giving them an airplane that performs and delivers the mission they're looking for.
I think there is a bit of a middle ground here that needs to happen. Anne-Marie works with other countries that have a much simpler process. Then we're having a conversation where we say, here's how we think we'll do that, and they say, yes, they like it or that they would like us to consider other options. That's a dialogue that takes place, and that's what we should be doing now.
Right now we don't even know if there will be an RFP. They seem to have made up their minds on flawed information. The information they had was not right.
:
I'm happy to start, and then I'll pass over to my colleague.
A lot of what's been said today is on better aligning with industry. Whether that's in the manufacturing industry or the digital space or the technology space, the consistent dialogue with industry is going to be super important at the pre-RFP phase or pre-procurement phases. That's when a lot of the shared information about innovation, about how digital is being used, about the best practices that are evolving.... A lot of that dialogue happens there, which inadvertently expedites almost, if you will, the procurement process, because a lot of that discovery has already happened.
The second point that I'll make is on the technology as well. Adopting digital technologies that allow you visibility from end to end throughout the whole procurement process is going to be super important. You're able to put metrics around it. You're able to measure the successes of these processes. This is important information, I would assume, for departments like National Defence and PSPC, as well, as they're contracting with external vendors.
I'll turn it over to my colleague.
:
I appreciate that. Thank you very much for the floor.
I discussed earlier the acceleration of the adoption of digital technologies for that continuous innovation that includes procurement processes.
The second is around defence procurement, and it should be seen as a separate category that is inclusive of IT software and services.
The third is that Canada should develop and sustain its in-country digital capabilities and ensure it's harnessing the innovative strength in Canada.
Last—and I will end with this—engage industry in non-project-specific discussions in the pre-procurement phase. We've obviously discussed that a bit throughout the committee. Not only is it to include capacity assessments within the industrial base but also to leverage the existing and emerging programs that can support DND's and the CAF's projects.
Thank you.