Members of Parliament, I would like to begin by thanking you for your invitation, which will allow the Old Port of Montréal Corporation to attest to the rigour and transparency of its management, to set the record straight and dispel any doubts sparked by the recent allegations of the Journal de Montreal and QMI Agency, and to attest to the fact that the corporation respects all the rules and regulations to which it is subject, as will be determined in a special examination by the Auditor General's office, an initiative we applaud.
But first, I would like to explain what the Old Port of Montréal Corporation is.
The Old Port of Montréal Corporation is a wholly owned subsidiary created in 1981. It has the status of a parent Crown corporation, but only under certain specific provisions of the Financial Administration Act. As a result, it reports directly to the appropriate minister. It is an agent crown corporation. The Auditor General of Canada is its designated auditor. Its share capital is held by the Canada Lands Company. Its directors are appointed by the CLC. The board of directors appoints the chair of the board and the CEO.
The Old Port is not the Montreal Port Authority, as many people mistakenly assume. We occupy a territory covering 40 hectares, 60% of which is parkland, public space, and access and traffic routes along the Saint Lawrence River, in the southern part of Montreal's historic district.
The Corporation's mandate, since it was created 30 years ago, is to develop and manage assets that are today valued at $500 million, and administer an annual budget of $48 million, while respecting the objectives set for us by the government.
The government has the following objectives: to preserve and promote Canada's heritage; to improve urban living conditions and facilitate public access to the shores of the St. Lawrence; to contribute to regional economic development efforts; to maintain some port operations suitable to an urban and historic environment; and to assert the federal presence in a dynamic manner.
The corporation is the custodian of a heritage site of great urban, historical and commercial value. The development of the Old Port was guided by the community, following a major public consultation, which resulted in a report in 1986 that led to the development guidelines, the relevance of which was reiterated at an examination of the corporation's mandate in 2002.
So what are those principles? They are: to maintain free, unrestricted access at all times; to implement a product and service offering that complements the wider downtown area, supported by adjacent sectors and in response to collective needs; to maintain an overall vision for the development of the port, architectural and shoreline heritage by preserving the views; and to remain under the control of public powers by encouraging participation by all levels of government to do so.
In addition, when we invest in major projects we do it in a responsible manner. When choosing projects, we are guided by the following criteria: user safety, environmental protection, direct revenue opportunities for the corporation and economic benefits for the district and the city, and creating value for these assets.
To achieve these objectives, the corporation supports a team of 425 employees in peak season, divided into two business units: the Quays of the Old Port of Montréal and the Montreal Science Centre. Our teams are motivated and committed. We provide high-quality training to ensure optimal delivery of services. Our team is stable, with a turnover rate comparable to that in our industry.
By reorganizing our staff over the past dozen years, we have managed to adapt our teams to deal with various challenges, i.e. increasing our revenues, reducing our expenses, and taking charge of assets of more than $500 million, since 2009.
Our labour relations are constructive and harmonious. For example, when the collective agreement expired in 2010, a new contract was signed on the same day.
Our corporation manages its budget responsibly, in order to make wise investments in the public interest and also to generate the maximum possible revenues to ensure self-funding.
The corporation therefore operates the Science Centre and the IMAX theatre. We sign and manage annual commercial agreements with more than 45 concessionaires. More than 20 sponsors invest in promoting the destination and its programs. More than 200 companies rent our facilities for events such as product launches, and client and employee meetings. We sign contracts for the production of activities and events with more than 30 creative, innovative firms.
The annual economic impact of all these activities is nearly $60 million in added value for the region, as well as 900 jobs in all of its activities and those of its partners.
In 30 years, the federal government's investment, coupled with investments by municipal and provincial governments, has contributed to the development of the historic district and resulted in investments of more than $2.4 billion. An entire district of the city was thus revitalized.
All of our activities are managed scrupulously, in strict compliance with the rules in effect. Our books are open and our management is transparent. All of our management decisions are made on the basis of two main principles: making the best possible use of taxpayers' money, which we receive from the Government of Canada, and developing a product of the highest quality, in keeping with our mission. The corporation respects the management framework and the control required under Canada's Financial Administration Act. Its policies and procedures are based on the Treasury Board's directives and its practices are modelled on best practices in its area of expertise.
Our corporation is responsible and respects its commitments. Since 2007, we have respected the budget allotted to us by the government. The same applies to the increased revenues and lower costs that enabled us to absorb salary increases and new taxes and participate in reducing our country's deficit. Since 2007, we have increased our revenues by an average of 3% with price increases, new sponsorships, new world-class products, and an upward revision of our leases to bring in the highest revenues to which we are entitled for the attendance figures we provide. Since 2007, we have reduced our travel, meal and catering expenses, and maintained salaries at the most acceptable level for our industry.
Our corporation's collaboration with the office of the Auditor General of Canada is one of our obligations, and our relationship with this office is very important to us. The AG's office conducts an annual audit of the corporation's financial statements, after which it systematically issues an unqualified opinion. Our collaboration with the AG's office, which could be described as exemplary, as well as the implementation of its instructions and recommendations, coupled with the regular internal audits, have improved the corporation's business processes over the years.
The Old Port Corporation of 2012 is a far cry from what it was in 2004. We must therefore see our corporation's management as an example of ongoing improvement with a view to the accountable management of public funds.
Today, in addition to being the city's only vantage point on the river, the Old Port of Montréal is also the most popular recreational and popular tourist site in Quebec. With 6.6 million visitors in 2011, the Old Port is indeed a major tourist attraction. In 2010, the Old Port of Montréal joined the list of the world's 15 most beautiful waterfronts. If the Old Port is today as popular with the public, it is because, over the years, it has been able to develop its individuality, its uniqueness and its brand. It is unquestionably the Government of Canada's pride and joy in Montreal and Quebec.
Unfortunately, the reputation of this major institution has now been unfairly tarnished by misleading allegations made out of context, put together in an attempt to malign the corporation and spark outrage.
Following these allegations, the corporation's books were opened to the AG's office for the purposes of a special audit requested by our minister. We welcome this initiative, which will confirm the scrupulous management of the Old Port of Montréal, just as we welcome any recommendations from the Office of the Auditor General that could improve our management and our practices so they reflect the best standards of the federal government.
I thank you for your attention and am ready to answer your questions.
:
Mr. Chair, this 10-day mission was duly approved and it included two days of travel. The mission consisted of a visit to the sites and facilities of interest to the Old Port of Montréal Corporation. In terms of the planning of international ferry terminals, we have a project with the Port of Montréal. In terms of recreational boating, we were in the process of replacing our facilities.
We went to the Powerhouse Museum, in Sydney, to see the Star Wars exhibit from the Boston museum that was there and to be able to assess the other proposals made to us. The Star Wars exhibit, not the same one, is now in Montreal. We also visited a big observation wheel, the Southern Star, in Melbourne, because we had a similar project on the table for the Old Port.
Unfortunately, Mr. Boulerice, you were misinformed. Seven reports for a total of 100 pages and 275 photographs were produced, distributed to managers and shared with our networks. A number of observations have led to solutions, encouraged ideas and helped the corporation make more informed choices, including opting for “blockbuster” exhibits at the science centre.
So it is not accurate to claim that those reports are summed up in a nine-page PowerPoint presentation with a lot of pictures and very little text, and to label them all as “useless report”. Unfortunately, there is a mix-up with the report dealing with the ferris wheel alone, the only request made by the QMI Agency. To keep track of the expenses for my mission, I made sure I separated my travel and vacation expenses.
To me it seems a little sloppy. I think to most people it would seem sloppy, and it may be, frankly, an example of a recurring pattern.
You indicated that management has been an example of ongoing improvement since 2004, that you budget responsibly, and that you try to stay as economically independent as possible. But when I look at your operating statements, frankly, I see an operation that, for every dollar it brings in, spends $2.50. That's not very independent.
We have an organization, deemed to be a crown corporation—and I think this is what really bothers Canadians and this is why this is a story—that reports to the government and has an accountant who is not licensed, who has signed off on a month-long trip to Australia for its chief executive officer, and that is spending $2.50 for every dollar it takes in. The taxpayers are paying for this operation.
To be clear, you went to the board first with a plan and said, “I want to go to Australia to have a look at how their ports are doing business.” Is that correct?
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And you don't want to share it with us. All right, that's fine.
I would suggest that you're probably well paid for what you do. We've heard about how you booked conference meetings at Mont Tremblant, despite the fact that you've got wonderful conference facilities right where you are, and charged that to the taxpayers. We know that you have a vehicle benefit that's roughly $1,000 a month. A lot of Canadians don't have that. I don't have that. I think that's a pretty good benefit.
We've heard about your trip. I'm particularly disturbed to hear that you toured these facilities. These weren't set meetings. This wasn't official business. This was a vacation.
For example, in 2006 I did a cruise as well. I went around Italy. I saw the Vatican; I saw the Leaning Tower of Pisa, which has a beautiful church right beside it that you never see in the pictures. I saw all kinds of things. I could have put it on Twitter, although Mr. Angus might not like that, and I'm not much of a tweeter, to be honest with you. That might have inspired some people, but I paid for that myself.
My message to you is quite simple. Millions of Canadian taxpayers will look at a 29-day trip to Australia, and I would argue it was an excuse to put through on the taxpayers a significant portion of the expenses for a personal trip—there was no justifiable cause for it. I think you're well paid, and in the future, pay for your own vacations.
I have nothing further, Mr. Chair.
Distinguished colleagues or former colleagues, it is a real pleasure to be back on the Hill.
[English]
The adrenalin starts to flow.
[Translation]
I spent about nine years in this room and in caucus meetings every Wednesday morning.
[English]
It wasn't always easy to caucus here, but I'm deeply appreciative of the opportunity to be here with my former colleagues. I have probably visited many of your ridings, and I will continue to wish you well in the important task you have, because I believe that Parliament is at the centre of our citizenship.
Je vous remercie. I thank you for what you do.
Like the president and chief executive officer of the Old Port of Montreal, Madame Claude Benoit, I would also like to thank the committee for its invitation so we can set the record straight and attest to the sound management of the Old Port.
It is worth pointing out that the Old Port of Montreal is a government corporation, a wholly owned subsidiary of Canada Lands Company. In accordance with its incorporating act, statutes, and regulations, the board of directors of the Old Port of Montreal Corporation is appointed by its shareholder, the Canada Lands Company, whereas its senior management, including the chief executive officer and the board's chair, is appointed by the corporation's board of directors.
Moreover, although it is a wholly owned subsidiary of Canada Lands Company, the Old Port of Montreal reports directly to the appropriate minister for its obligations regarding accountability and financial management. Its business plans, budgets, and annual reports, including its financial statements, are audited by the Office of the Auditor General of Canada.
The board's members come from private corporations and the public sector. With their varied profiles and experience, they make a significant contribution to the board and to the organization.
The responsibility for monitoring the business management of a government corporation comprises the following four major aspects: establishing the corporation's strategic direction, protecting resources, controlling results, and being accountable to the government.
The Old Port of Montreal Corporation's board assumes its responsibilities diligently and more specifically performs the following duties.
It participates in developing and approving the corporation's strategic direction and at the end of this exercise approves the business plan.
It protects the corporation's resources, studying and approving all important decisions affecting its assets.
It approves operating budgets and annual investments.
It monitors the corporation's results, and, to this end, periodically receives and examines financial reports prepared by management, internal audit reports, as well as annual reports issued by the Office of the Auditor General of Canada.
It ensures the required information is provided to the appropriate minister, including business plans, annual budgets, and annual reports.
To assist it with these tasks, the board of the Old Port of Montreal also relies on the support of two board committees: the audit committee and the human resource committee.
The board also acts as the custodian of a national heritage site: a praised cultural institution and a major international recreational destination.
We are responsible for following the direction established by the community during the public consultation of 1985-86. The relevance of the development principles that emerged from that process was again confirmed in 2001-02 when we reviewed the corporation and the mandate. These principles include free public access and development that is in line with community needs, supporting the vision for the transformation of our neighbourhood and the city's plans. It is development that preserves the heritage character of the site and its architectural and maritime assets. It is a development vision that remains under public control and encourages participation by levels of government.
The board of the Old Port of Montreal assumes all these responsibilities with rigour and honesty. For this reason, the members of the Old Port of Montreal, the board and I, were outraged by the allegations made by the QMI Agency and published in le Journal de Montréal. We're outraged by the relentlessly malicious nature of the attack. We're outraged by the unfairness of the remarks and outraged by the falsehoods, half-truths, and insinuations we read. We vigorously denounce the hatchet job to which the Old Port of Montreal and its CEO were subjected.
The Old Port of Montreal is a model business partner and as such it upholds rigorous business ethics and vigilantly oversees all the business agreements it signs. Our books are open, and our management is transparent, subject to serious scrutiny by serious organizations.
Whether it is a decision concerning concessionaires in breach of contract, or business trips taken by the president to represent or raise the profile of the Old Port of Montreal abroad, or to bring back innovative new practices or business decisions concerning its staff or volunteers, or lastly, the development of the urban beach, an integral part of the Old Port's development vision, we fully support the management and decisions of the Old Port of Montreal, its president and CEO, and her management team.
We have full confidence in our president and her team. Claude Benoit has an impeccable, exemplary record. She has dedicated her life to the Old Port and to her team. She works in their best interests and would never do anything to tarnish their reputation. She has seen the Old Port grow into Canada's second largest recreation and tourist site and the largest in Quebec. Our science centre has become the envy of the country, with blockbuster exhibitions presented every year for the past three years. Ms. Benoit is a highly dedicated, intelligent, and trustworthy officer who has the unanimous support of our board of directors.
The management team has succeeded in asserting the corporation's importance and establishing the Old Port at the top of the list of leading international attractions. This has been possible because of Ms. Benoit's extensive network, which she has developed at conventions, training sessions, and tours of comparable sites and facilities.
To be among the best, you must travel and discover comparable models and inspiration from among the best of what is out there. For 30 years, the Old Port of Montreal Corporation has protected the unique heritage of its site, where much of Canada's and Quebec's history unfolded. The birthplace of Montreal, where aboriginal and European societies first came face to face, gateway to the Lachine Canal, transportation hub, and genesis of Canada's shipping trade, the Old Port borders Old Montreal, one of the most emblematic and best-preserved 19th century historical districts in North America.
The development of the Old Port has had a spectacular impact on the rebirth of Old Montreal and has proven to be a major driver in Montreal's economic development. The $452 million invested by the federal, provincial, and municipal governments has contributed to generating investments totalling $2.4 billion in the south sector of downtown Montreal.
In conclusion, on behalf of the Old Port of Montreal, I would like to reiterate the board's confidence in the corporation's management, as well as our pride as directors to be associated with this outstanding institution. If, following the special audit, the Auditor General recommends improvements or solutions for better governance, we will implement them quickly, as we have done in the past. In the meantime, we maintain that our policies and procedures are effective and adequate. They have been implemented over the years at the behest of the Treasury Board, our internal auditors, and the Office of the Auditor General, following numerous reviews.
[Translation]
Distinguished colleagues or former colleagues, I am here to answer your questions.
Thank you very much.
:
Mr. Chair, when I was appointed to be a member of this board, I considered it with a great deal of excitement, because it was a chance, in an important chapter in my life, to help understand and help in the development of a jewel in Montreal.
I've watched over the last three years how we've improved the brand. We've had new ideas and creativity and new blockbuster exhibitions that have brought hundreds of thousands of people who never were aware before. These exhibitions are now travelling Canada, and even the world, bringing additional revenue back to us. I've watched just a whole host of activity that's increased the usage of the grounds and has made it more important.
Another idea is that we make it even more important by making it an even more important destination as the playground of Montreal.
All of that took place under the watchful eye of Madame Benoît. Before my appointment as a member of the board, I had never met Madame Benoît. So I come to this quite open.
I work with four other professional board members. They are very highly qualified, very experienced people. I'm honoured to be with them. They dedicate themselves, day to day, trying to do the best for the people of Montreal, Quebec, and Canada.
You walk a fine line. I accepted this mandate because I thought I could be of benefit. I travel the world. I get a broader understanding of what people look for when they come to Canada, because my regular daytime job is inviting people to come to Canada. I can tell you that the quality of life, the security of the port, and the excitement we've created all add enormously to the economy and to the feeling about Montreal, Quebec, and Canada. I have to give her some of that credit. It was under her watch.
Thank you, Mr. Weiner, for coming. I guess at the beginning, just to be very clear here, there's never been a question about Madame Benoît's ability to do her job. And nobody has ever suggested that they don't like Star Wars.
The question here is your sense of outrage over being brought here for questions about how spending decisions are being made. That's why we're here. That's what this issue is about.
We have an Auditor General investigation. We see numerous media reports about lack of controls, lack of planning, lack of oversight, and the fact that we had a guy who wasn't even qualified signing off on all your financial reports. It raises questions.
When I see trips to Mont Tremblant and I see fancy duck lunches, that's going to raise red flags.
I want to ask you this specifically. The CEO decides to go on a one-month vacation to the South Seas. She goes to whom and says she's going on a trip and how do we carve up the receipts?
Don't tell me that it was decided by everybody that we really needed her to go to the South Seas and that we had to get her on that cruise. She decided to go on the trip. More power to her if she wants to go on a trip. But it happened on the Old Port of Montreal's watch, and people signed off on it, because she was part of the club.
How does that happen? And how are you to come here and say that you're outraged over being questioned? Because I'll tell you, the taxpayers back home are pretty outraged that they see this kind of little old boys' club.