Thank you for giving me this opportunity today.
[English]
I'm very pleased to be here today as Minister of Public Works and Government Services, and also as the minister responsible for Shared Services Canada to talk about my departments' main estimates and reports on plans and priorities for the 2014-15 fiscal year.
With me are Deputy Minister Michelle d'Auray and Chief Financial Officer Alex Lakroni from Public Works and Government Services Canada, as well as Liseanne Forand, who is the president of Shared Services Canada.
As you know, our government is focused on job creation, economic growth, and long-term prosperity for all Canadians, and both departments represented here today are primary service providers to Canada and within government, making sure we have effective and efficient operations in support of these goals.
[Translation]
As part of its broad mandate, Public Works and Government Services Canada serves many vital functions for the Government of Canada. Some of these roles include acting as the government’s principal treasurer, accountant, real property manager and central purchasing agent.
[English]
Of course, part of the central purchasing agent role involves procurement responsibility, including defence procurement, and I'll talk about that in a few more minutes.
Shared Services Canada, newly created in 2011 by our government, is working to standardize, consolidate, and streamline the Government of Canada's information technology services. Their mandate is to transform our existing systems, which are often costly and all too often outdated, into much more modern, reliable, and secure IT infrastructure to bring savings to Canadian taxpayers.
This morning I would like to provide some highlights on actions and progress being made by the two departments for which I'm responsible.
For the 2014-15 main estimates, PWGSC's net spending is anticipated to decrease by close to $197 million from the 2013-14 levels. As for Shared Services Canada, SSC's main estimates for 2014-15 show an increase of 5.4%, or $75.2 million.
[Translation]
This is largely due to the expansion of Shared Services Canada’s mandate and activities, and can be largely attributed to funding received from partner departments for new responsibilities for workplace technology devices. Partner departments are reducing their reference levels accordingly.
Looking to the year ahead, I am proud of several of our initiatives that will foster innovation, achieve additional cost savings for Canadian taxpayers and reduce red tape for small and medium-sized businesses.
[English]
In February and I announced Canada's new defence procurement strategy. This strategy represents a fundamental change in the government's approach to defence procurement, and its implementation will be a key priority for my department. Our new defence procurement strategy is designed to meet three objectives.
The first is to deliver the right equipment to the Canadian armed forces and the Canadian Coast Guard in a timely manner. The second is to leverage our purchase of defence equipment to create Canadian jobs, economic growth, and export opportunities. Third is to streamline our defence procurement processes while improving transparency and accountability.
Since that announcement we've already started to make progress. In fact the first projects under the strategy have already been announced. Those are the medium range radar and medium lift helicopter procurements. We're working with industry, as we committed to doing, on applying the new value proposition to these procurements.
[Translation]
Another way in which we are leveraging the government’s procurement to drive innovation and create opportunities for entrepreneurs, is through the Build in Canada Innovation Program. As you heard from my officials in December, BCIP, as we call it, allows the government to act as a first buyer, helping kick-start Canadian businesses by moving their home-grown innovations from the lab to the marketplace.
[English]
As we pledged, the build in Canada innovation program has been made permanent and now has an added military component. We're pleased to have received excellent feedback from entrepreneurs who now have greater opportunities to sell and export their innovative products while creating jobs for Canadian workers. The next call for proposals will be happening this spring.
We will also continue to work toward delivering on our government's commitment to preserve and rehabilitate our capital city's historic parliamentary precinct on time and on budget. Committee members may recall that this work is being carried out under a series of rolling five-year plans under an overarching long-term vision and plan.
On November 19, 2013, my officials appeared before this committee to provide an update on the status of renovations and the associated costs for the parliamentary precinct renovation project. I understand that at that time, committee members also made a site visit to West Block to see first-hand the cost and the complexity of the renovations there. Not only is this work crucial to ensuring that these buildings meet current construction standards and are able to fulfill their intended functions, but it also employs many skilled tradespeople.
For example, the rehabilitation of the Sir John A. Macdonald building, the former Bank of Montreal on Wellington Street, on its own will have generated around 600 jobs by the time the project is completed in 2015.
Public Works and Government Services Canada continues its major pension and pay transformation initiatives, which are replacing outdated legacy systems and centralizing service delivery for pension services in Shediac, New Brunswick, and pay services in Miramichi.
Together these transformation initiatives will enable the Government of Canada to save more than $100 million annually, starting in 2016-17. As well, Public Works is leveraging the new pension system to provide pension services for the RCMP and National Defence. These initiatives will further contribute to our government's plan to increase efficiencies and streamline our operations.
[Translation]
In the exercise of PWGSC's many functions, we strive to make the government more effective, more transparent, more modem and more accountable to Canadians. In keeping with this, we continue to work at further safeguarding the integrity of the public procurement process.
[English]
This is why on March 1, 2014, we further expanded the list of offences that make a company and individuals ineligible to bid on contracts. We also implemented measures that allow us to ban companies from accessing federal contracts if they have foreign convictions or make admissions of guilt in judicial proceedings. For all contracts with Public Works, subcontractors will now be bound by the same terms and conditions as the prime contractor.
Mr. Chair, now I would like to turn to Shared Services Canada.
Since its creation in 2011 it's already delivering results for Canadians in terms of savings, security, and service. SSC is building a modern and resilient IT platform that will help us meet Canadians' current and future service expectations while keeping their personal information protected and secure.
[Translation]
In launching the Canada cyber security strategy in 2012, our government sent a strong message that it takes security very seriously. Shared Services Canada continues to work closely with partner departments and agencies to strengthen the security of government systems—because there is simply no place for untrusted equipment and services in Government of Canada networks.
[English]
It's equally important that we make every effort to lower costs for taxpayers, another area where SSC is making its mark. By taking a government-wide approach, SSC continues to reduce duplication, increase efficiency, and cut costs. SSC has already generated $150 million in savings simply by getting better prices and reducing duplication and redundancy.
The 2014-15 report on plans and priorities underlines that we expect even better results in the future as the department realizes efficiencies in cost savings to the standardization, consolidation, and re-engineering of IT infrastructure services.
Let me provide you with a few details on this.
SSC is preparing to implement a new standardized, user friendly, and more secure e-mail system for the Government of Canada, replacing our 63 legacy systems with one. Consolidating e-mail systems to a common and more secure e-mail system will bring anticipated savings of over $50 million a year beginning in 2015-16. We've also established a first enterprise data centre which will be followed in 2014-15 by two additional government-wide data centres, eliminating up to 50 former facilities. Once the consolidation process is complete, we'll have moved from 485 data centres to seven, resulting in more savings, stronger security, and better service to Canadians.
SSC is also rationalizing the 3,000-plus overlapping and uncoordinated telecommunications networks that provide voice and data services. This will include eliminating costly Centrex telephone services and moving the government to a digital approach that takes advantage of such technologies as voice over Internet protocol, or VoIP, as an example. This will result in greater efficiencies and additional savings to taxpayers.
To further bring savings to taxpayers, SSC will be helping departments reduce their travel requirements by expanding the use of video-conferencing technologies and encouraging sharing of facilities among departments. In today's digital age, it just makes sense, not to mention that this initiative will generate about $7 million in annual savings.
[Translation]
Another way that Shared Services Canada is cutting costs is by consolidating and standardizing the procurement of workplace technology devices for federal employees, as mandated in budget 2013. By consolidating software contracts, Shared Services Canada will generate savings of $2.1 million in 2013-14 and $8.7 million starting next year and in future years.
[English]
Collectively, these measures are enhancing security and improving performance in service, while at the same time reducing costs and generating greater savings to taxpayers. I will continue to work to ensure that SSC's continued progress in modernizing the government's infrastructure will leave long-term benefits for Canadians.
Mr. Chair, I will conclude my remarks by saying that the Government of Canada is a large and complex organization, and whether in Public Works and Government Services or in Shared Services Canada, there will always be room for improvement. I see that both as a challenge and an opportunity. I'm also confident that these initiatives are contributing to the sound management of the resources entrusted to us and ensuring value and results for Canadian taxpayers.
[Translation]
Thank you, Mr. Chair.
I look forward to taking questions from members of the committee.
:
That's an excellent question.
It's one of the things of which I'm very proud and which our department has been doing in conjunction with the and the .
We've had some challenges with defence procurement in the past. These are big-ticket items. They're very complicated procurements because of the technical specifications. As well, there are always very few people who can provide these services.
What we want to do is make sure that we're getting the equipment our men and women in uniform need, but that we also do it in a way that is timely, efficient, and cost-effective for taxpayers, so we're changing the process. We're going back, and on major procurements, we're going to engage with industry early on.
Before the RFP is even released, we're going to check and see what solutions are out there, what the existing solutions are, so that if something exists, we can say, “Fine, that's something we can go after, and that's something we can specify in the RFP.” This would avoid dreaming up something that doesn't exist and losing a lot of time in an RFP where the suppliers say, “Sorry, we can't do that.” Then we've wasted time. If we engage industry earlier, we can put together a much better RFP because we'll know what's out there and who can deliver what. We'll get a sense of the price ranges, the delivery times, and the availability. That's going to make a better RFP. That will speed up the process considerably.
For major acquisitions, we're also adding something called a value proposition. In the past, on big procurements, we've required the suppliers to submit what they call IRBs, industrial and regional benefits, but those were never truly evaluated as to how good they would be for Canada. Simply, if somebody provided IRBs they got a pass or a fail, but the contract was based on technical compliance and also the price. That was all, so somebody who was offering a much greater benefit to Canada than another company was didn't get an advantage in the bid evaluation.
We're going to change that. We're adding a value proposition, and it will be rated and weighted in the evaluation of the bid response, up to probably around the 10% range. That means companies will have to invest in Canada through intellectual property transfer, through development of infrastructure, training of skills, a lot of different things that are going to provide a lot more benefit to Canada and to Canadians, and that will be heavily considered when we evaluate the proposals.
:
For sure it is good news. As you'll recall, we launched our Canada First defence strategy a few years ago. That included a commitment to make sure our men and women in uniform got a much-needed investment in equipment to support them as they defend our values both at home and abroad.
Over the last number of years before we formed government, the military had been starved of equipment. If you'll recall, they even showed up in Afghanistan in the wrong uniforms. If you extend that to the big equipment, the story was even worse. We made a huge commitment to invest in this, and that included the ships, which very much needed replacing.
By this point, of course, having not spent money on big ships, we didn't have a big shipbuilding industry in Canada anymore, so it was time to rebuild it. When we did, it was very cyclical. It was boom or it was bust. The way we've set up the national shipbuilding procurement strategy is that we've planned it out. We've split the work so there will be steady work for many years to come.
On both coasts, where the biggest contracts have been awarded—Irving on the east coast and Seaspan on the west—they're going to have steady work for many, many years. This will create a lot of jobs, high-paying jobs, skilled jobs. That's good for the Canadian economy. It will help our sovereignty, because we'll have control over our own technology and equipment. Our men and women in uniform will have the equipment they need, and it will last a long time.
As you pointed out, the outside estimates have been for 15,000 jobs and $2 billion a year—again, a year—in economic activity. That's really good news for Canadians and for jobs. It's not just the jobs that are created at the shipbuilding yards; both companies are recruiting suppliers right across this country, in towns large and small, in companies large and small, to provide the various components for the ships. That's a pretty broad range of outsourcing they'll need to do. Every region of Canada will benefit from this. It's a huge economic stimulus, but it's something that will give us long-lasting value.
:
It's an honour to participate in the committee, and it's great to be here to hear about the good work that you're doing, Minister.
Minister, I have a somewhat lengthy preamble, but I'll get to the question.
In your remarks you mentioned that the Public Works department continues its major pension and pay transformation initiatives, which are replacing outdated legacy systems and centralizing service delivery for pension services in Shediac, New Brunswick, and pay services in Miramichi, New Brunswick.
You mentioned that these transformation initiatives will enable the Government of Canada to save more than $100 million annually, starting in 2016-17. You continued on talking about Public Works leveraging the new pension system to provide pension services for the RCMP starting in 2014-15 and for National Defence a year after. These initiatives will further contribute to our government's plan to increase efficiencies and streamline our operations.
In this regard, I would note that earlier this month the said:
Canada has earned a world-wide reputation as a leader in pension administration, financial reconciliation and the use of technology to better deliver government services....
In the case of pension administration, tens of millions of dollars in annual savings.
The other big transformational project—
Again, continuing along with what the said:
—the new centralized federal pay centre in Miramichi, is even more significant in terms of saving taxpayers money.
Once it is up and running and the start-up costs have been recouped, the pay centre will deliver close to $80 million in savings each and every year.
I am also pleased to announce that the pay centre is on budget and on track to be completed by 2015, right on time.
In this regard, I would like to take this opportunity to congratulate the hard-working officials at Public Works who, through their efforts, are modernizing our pay and pension administration system and saving millions of dollars annually for taxpayers.
I'd especially like to congratulate the associate deputy minister of Public Works, Ms. Renée Jolicoeur, who on March 7 was presented with the Public Service of Canada Outstanding Achievement Award by the himself at Rideau Hall. The awards were hosted by the Governor General.
Ms. Jolicoeur is a world-class innovator who has transformed outdated government pension and pay systems into cutting-edge operations that have saved taxpayers money, have provided better services to Canadians, and are envied around the world.
Minister, I was wondering if you or your officials would like to elaborate on these very positive initiatives from your department.
:
Mr. Chair, thank you for the question.
Yes, indeed, Shared Services Canada was created in August 2011 to fundamentally change the way IT infrastructure is managed and delivered in the Government of Canada. I'll specify IT infrastructure because it's not everything IT in government. It really is those parts of IT that can be delivered in a common way as a common platform to all departments, so exactly things like e-mail systems.
When departments created their own e-mail systems in the mid-1990s, the technology wasn't robust enough to deliver an e-mail system for 377,000 people, so each department built their own e-mail systems. With that, they used different technologies. They used different platforms. They created firewalls, of course, around their e-mail systems. Over time that created a complexity and a lack of efficiency that technology, in fact, gave us the ability to overcome. One key part of this was to give all departments the same e-mail system and bring them all within the same network that way.
Similarly, the networking—wide area networks that link up whole organizations, local area networks that link up a single workplace, all of those things—was also built individually by departments. Each department would have its wide area network and its own local area networks in all of its locations. For example, you would have something like an office building at 4900 Yonge Street in Toronto where you might have five or six departments. You would have five or six wide area networks entering the building from each of the departments, and each of them inside would have created their own local area networks. Over time all of this became what looked to me like spaghetti, a real mix of wiring, which is expensive. It's inefficient. It slows down the performance. It's bad for service. What we are doing is looking at all of that networking. We're going to create a single integrated voice data and video network for the Government of Canada on a much more rational basis.
The third component of IT infrastructure transformation is data centres. When you work on an application of any kind, that application relies on data that has to be stored somewhere. Departments have set up their own data centres. Some of them are quite large; some of them are just sort of a room in an office building where they've created a raised floor and put in servers. All of this had become very diverse with different kinds of technology being used, different kinds of products. There were 485 different places across the country where departments were storing data. We are going to reduce that to a consolidated footprint of seven purpose-built data centres, some of which are already built, others of which will be secured from the private sector. You can imagine how that is going to cut down on costs, not only because we're going from 600,000 square feet to about 235,000 square feet. For this, again, technology has increased the capacity to have highly dense data centres. Also, if you go back to the question of networking and data transmission costs, when you have data located in 485 places, just moving it around is going to cost money as opposed to having it located in highly consolidated places.
That's the overall vision. That's the plan at the end of the day. We will have a single, secure, integrated network linking up seven highly dense, modern, reliable, and secure data centres across the Government of Canada.