:
I call the meeting to order.
Good morning to those in the west and good afternoon to those in the east. Welcome, everyone, to meeting number five of the House of Commons Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities.
Pursuant to the orders of reference of March 24, April 11 and April 20, 2020, the committee is meeting for the purpose of receiving evidence concerning matters related to the government's response to the COVID-19 pandemic.
As you know, today's meeting is taking place by video conference. The proceedings will be made available via the House of Commons website. The webcast will always show the person speaking rather than the entirety of the committee.
In order to facilitate the work of our interpreters and ensure an orderly meeting, I would like to outline a few rules to follow.
First, interpretation in this video conference will work very much as in a regular committee meeting. You have the choice at the bottom of your screen of floor, English or French. Before speaking, please wait and I will recognize you by name. When you are ready to speak, you can either click on the microphone icon to activate your mike or you can hold down the space bar while you are speaking. When you release the bar, your mike will mute itself, just like a walkie-talkie or the mikes we're accustomed to when we meet in person.
As a reminder, all comments by members and witnesses should be addressed through the chair. Should members need to request the floor outside of their designated time for questions, they should activate their mike and state that they have a point of order.
If a member wishes to intervene on a point of order that has been raised by another member, they should use the “raise hand” function. This will signal to me your interest to speak. In order to do so, you should click on “participants” on the bottom of the screen. When the list pops up, you will see next to your name that you can click “raise hand”.
When speaking, please speak slowly and clearly. When you are not speaking, your mike should be on mute, and as you've already heard, the use of headsets is strongly encouraged. If you have a microphone on your headset that hangs down, please make sure it's not rubbing on your shirt during your questioning time.
Should any technical challenges arise in relation to interpretation, for example, or if you are accidentally disconnected, please advise the chair or clerk immediately, and the technical team will resolve the issue. Please note that we may need to suspend during these times, as we need to ensure all members are able to participate fully.
Before we get started, could everyone click on their screen in the top right-hand corner to ensure they are on gallery view? With this view you should be able to see all the participants in a grid view. It will ensure that all video participants can see one another.
With that, we are ready to begin.
I would like to welcome our first panel of witnesses. We have Graham Flack, deputy minister; Lori MacDonald, senior associate deputy minister of ESDC and chief operating officer for Service Canada; and Benoît Robidoux, associate deputy minister.
We will proceed with the usual 10-minute period for opening remarks, followed by rounds of questions.
Will you be delivering the remarks, Mr. Flack?
Mr. Flack, I must tell you that what happened in Nova Scotia has saddened us at all. We express our solidarity with you.
I would like to go back to the statistics you gave us about the CERB. It can already be said that 7.1 million applications have been submitted since the start of the current crisis, which was not very long ago. We feel that the number of workers affected by the crisis may well increase and reach one third of all workers.
Since the CERB was established and made more flexible because a number of workers were affected by the crisis, we have succeeded in reaching a good number of those workers, including those who had no access to employment insurance. That is positive. However, these benefits last only for so long and will come to an end.
Employment insurance benefits, both regular and special, have been blended with the CERB for 16 weeks. There will be another one afterwards.
Since we can already predict that the current situation will not be fully resolved quickly and that people will be losing their jobs for good, it is important to ask some questions immediately. What do you see in the future? Even before the crisis, the entire employment insurance program needed to be reviewed, something that had not been done for years. Do you see yourself looking at the issue seriously? We know how precious a protection plan is in circumstances like these. However, the plan should have been broader. The CERB is already pointing out the weaknesses in the system.
I would like to ask another question. Ms. Young talked about maternity leave. Are you looking at that issue? We are pleased that the CERB has been made more flexible for seasonal workers, given that their return to work will be delayed, if it happens at all. However, people working in some sectors are wondering what will happen if there is no return to work in the fall. They are wondering about the number of weeks they will need to be eligible for employment insurance.
:
Thank you for your questions. If I may, I will answer the second question first.
It is true that we have made changes to allow access to the CERB not only for seasonal workers, but also for all those receiving employment insurance benefits who have not received benefits since December 29, or will no longer be receiving them in the coming weeks, as you mentioned.
It is also true that there is uncertainty about the next phase for those who would normally have accumulated weeks of work during the summer but who will not be able to do so because there is no work. The government is presently considering what it is going to do about that.
To answer your first question, we are working on three phases at the same time. The first is to manage the crisis. Employment insurance applications are flooding in. For days on end, we have seen the volume of applications exceed 30 times the daily normal. Let me give you the latest figures so that you can understand the scope of the situation. On some days, we have received more than 200,000 applications for employment insurance. Yesterday, there were 26,000. That is still a high number, but, in the last week, it has slowed down a lot. That sign may interest you. In a word, the first phase was to provide everyone with equal benefits at the same time as we were processing a volume of applications that is unprecedented in the history of our programs in Canada.
As for the second phase, of course, we are hoping that reopening the economy will allow people to return to work, but some may well have lost their eligibility for employment insurance. So we then have to find ways of putting those people back into the system. It is not an easy task, especially since we may well have millions to include in the employment insurance system. Work is being done in that regard.
The third phase is being done in parallel. This is to consider changes in our approach when the time comes to help people in difficulty. We are working on that as well.
To all the officials, thank you for your work and for being here today.
From my perspective, the CERB program remains complicated, as are the other programs, for that matter. We have to go through a process of determining whether a person is qualified. If the government had adopted what the NDP proposed, a universal direct payment, we wouldn't actually be in the situation where a whole bunch of people are left out and stuck.
To that end, I would like to ask the following question.
I have a number of constituents in different sets of scenarios. One constituent had to leave work voluntarily, or actually quit, because of experiencing harassment. As a result of quitting, the individual does not qualify for CERB. In another situation, another constituent had to quit work because of having flu-like symptoms. He was never tested for COVID, but he had flu-like symptoms. He was worried his employer would not give him sick leave, and he had no choice but to leave work because he was worried that he would potentially infect others.
I have endless situations such as that, and everybody who is caught up in that situation is worried that if they apply for CERB, somehow they might be penalized down the road, because under the government's requirements you cannot apply for CERB and be eligible if you have quit your job.
To the officials, on this question, is the government working to fix this issue so that people can in fact, under those circumstances, still apply and be qualified without penalty?
:
Thank you very much, and thank you to all committee members for being here.
I am pleased to join you today to give you an update on measures taken to address the COVID-19 pandemic as they pertain to my portfolio.
Thank you for permitting me to participate by telephone. I've been having some challenges integrating my accessibility software with virtual meeting software, which means I can't always read what's on my screen when I'm in a meeting. It's sometimes doable, but not when I need to manage documents and participate meaningfully, so thank you very much.
I'm accompanied here today by the ESDC officials you have already been hearing from. I understand Graham, Lori and Benoît are with us.
[Translation]
Before I begin, I would like to thank the committee for its study on the government's response to the COVID-19 pandemic.
Your work is essential in our democratic process.
[English]
It has been some time now that Canadians have been adapting to the COVID-19 pandemic gripping our country and the world. During that time, Service Canada and CRA employees have expended a monumental effort to respond to this crisis.
To give you a sense of the scope of this effort, we need to look no further than the 13.4 million payments made to date under EI and the Canada emergency response benefit. This figure is a reflection of the real need of Canadians during this time and our staff’s dedication to public service and our country.
[Translation]
Let me tell you a little more about the Canada emergency response benefit.
The CERB was created to assist Canadians in unprecedented circumstances. Our employment insurance program was really not designed to respond to a global pandemic. It does not cover all the situations that our workers are facing during this public health crisis.
Service Canada and the Canada Revenue Agency therefore formed a team and, in a few weeks, they developed and implemented a simple, quick approach to applications. They are now quickly and efficiently paying out the Canada emergency response benefits to Canadians each day.
[English]
For eligible Canadian workers, the CERB provides temporary income support of $500 a week for up to 16 weeks. It applies to workers who have stopped working for reasons related to COVID-19. It also supports working parents who are staying home to care for children because of school and day care closures.
However, when we launched the benefit on April 6, some Canadian workers expressed concern about eligibility. We listened and on April 15 made it more inclusive.
Now, workers, including the self-employed, can earn up to $1,000 per month while collecting the benefit. The benefit also now applies to workers who’ve recently exhausted their EI regular benefit payments and are unable to start working again because of COVID-19. This helps many seasonal workers, including fishers and those in the tourism industry, who may not have their usual seasonal work to return to as a result of the COVID-19 outbreak.
I understand that some Canadian workers who are eligible for the CERB and who are going on maternity leave in a few weeks or months have questions with regard to how their claims have been processed. We are in the process of reconciling these cases and will make sure that no one is disadvantaged and that everyone has access to their proper maternity benefit entitlements when they need them.
Before going on, I'll quickly share the latest CERB numbers. As of April 23, we have received 9.65 million applications from 7.12 million people. We have processed 9.51 million of these applications which, by my math, equals about 98.5% of applications having been processed. The total amount of payments made is $22.4 billion.
I mentioned seasonal workers, and I’d like now to speak about temporary foreign workers and Canada’s food supply. Temporary foreign workers have been integral to Canada’s food production since the 1960s.
For example, last year approximately 60,000 temporary foreign workers came to Canada to work in agriculture and food-processing jobs, but the COVID-19 pandemic has made it harder to bring in the workers needed to meet Canada’s food security needs. In response, we have implemented emergency changes to the temporary foreign worker program to make it easier and faster for employers to hire and retain these workers.
In the meantime, we're also working closely with provinces and territories, employers, foreign governments and other stakeholders to safeguard the health of workers and of all Canadians. This includes regulatory amendments, which came into force on April 20 and which are now being enforced through inspections by Service Canada compliance officers.
[Translation]
It is also true that, although temporary foreign workers are an integral part of our economy, many Canadians are now without work. I would like to assure members of the committee that there are still jobs for Canadians who want to work in the agriculture and agri-food sector. With our partners, we are currently trying to find ways to better communicate these employment possibilities to Canadians.
[English]
I'll have a word now about students and youth.
Our government is committed to providing targeted support for individuals and vulnerable groups, such as students. That is why we announced comprehensive support for post-secondary students and recent graduates, representing an investment of approximately $9 billion.
Young people are facing a serious set of challenges in this difficult time, be it interrupted studies, reduced work opportunities, or disruptions to summer co-op or internship plans. Many of Canada’s post-secondary students are worried about how they will be able to afford tuition, food and rent if they can’t find summer work. That’s why our government is introducing a four-month Canada emergency student benefit. Students who are not eligible for the CERB and meet the criteria for this new benefit will be able to apply to receive $1,250 per month between May and August. Students with disabilities and students with dependants could receive an additional $500 per month. This benefit is designed to reach the vast majority of existing and newly graduated post-secondary students.
In addition, we are expanding eligibility for the Canada student loans program for September. We are also doubling the value of Canada student grants and increasing the cap on Canada student loans from $210 to $350 per week of study.
[Translation]
I understand that many young Canadians will be anxious about their job prospects this summer and that they will be looking for opportunities in healthy and safe work environments. The temporary changes that we recently announced to the Canada summer jobs program are only the beginning.
[English]
Earlier this week, we announced that we will expand existing federal employment programs to create up to 76,000 jobs, placements and other training opportunities to help students find employment and develop valuable skills this summer and over the coming months. This includes expanding the student work placement program by creating more paid work placements across critical service sectors like health care, food and agri-food, retail and e-commerce.
We're also introducing flexibilities to the youth employment and skills strategy, creating placements for young Canadians in critical sectors, such as community service.
We're investing in bringing important wraparound services online through the support for student learning program, and services like mentoring and tutoring for vulnerable young people to make sure they are not further marginalized by COVID-19.
We believe these measures and others made as part of Canada's COVID-19 economic response plan will help young people weather the negative economic impacts of the pandemic while ensuring their health and safety.
Finally, I'd like to speak about what our government is doing to address the concerns of persons with disabilities during this pandemic.
We recognize that some groups are significantly and disproportionately impacted by this crisis. For some Canadians with disabilities, underlying medical conditions put them at greater risk of serious complications related to COVID-19. Others face discrimination and barriers in accessing information, social services and health care.
On April 10, I released a statement outlining our government's unequivocal commitment to the rights of every citizen and the value of every life, including the right to equal access to medical treatment and care. This is in keeping with our commitment to Nothing Without Us and in line with the principles and objectives of the UN Convention on the Rights of Persons with Disabilities and the Accessible Canada Act.
In addition, in this same spirit and to support Canadians with disabilities, we established the COVID-19 disability advisory group. This group is offering advice to the government on real-time, lived experiences of persons with disabilities during this crisis. Areas of particular focus are equality of access to health care and support, access to information and communications, mental health and social isolation, and employment and income support.
[Translation]
My Cabinet colleagues and I are ready to take other steps to protect Canadians and the economy. This means continuing to support workers and businesses now and in the coming transition back to the normal operation of the economy, as soon as that happens.
[English]
I'd now be happy to take your questions.
Good afternoon from sunny Saint John—Rothesay to all my colleagues and my friends. It's wonderful to be back at HUMA and it's wonderful to see everybody again.
First off, Minister, I want to thank you for coming to HUMA today and answering our questions. I sincerely want to thank you, on behalf of my constituents in Saint John—Rothesay, for our government's and for your department's rollout in particular on the CERB. Obviously, there are those naysayers who would say that the program has been rushed and poorly thought out. I've never seen a program that has been this extraordinary to get money out to Canadians so quickly, so seamlessly, in really the crisis of a generation.
I want to thank you first and foremost for the CERB. When I heard about the Canada emergency response benefit, CERB, I didn't realize that I'd certainly be referring to it and dreaming about it every night. But there are still some things that we need to talk about. We need to fine-tune and tweak some things.
My first question is about the disincentive to work with respect to the CERB. I certainly have some employers in my riding who are starting to ramp back up. I thank God that New Brunswick is leading the country right now, with our sixth straight day of no cases. We're starting to ramp forward. But some employers in the riding are starting to talk to their employees about coming back, and unfortunately they've dealt with some employees saying, “Well, I'm still on the CERB. I don't really want to come back to work right now.”
I want to see how we can tighten that up. For example, I would like you to explain how the recent changes, which are good changes to the CERB, allowing people to earn up to $1,000 to continue receiving the benefit and our government's proposed employee top-up for essential workers, will help ensure that the CERB is not the disincentive to honest work.
:
I agree with you that the implementation and delivery of this massive benefit in such a timely and efficient way is really testament to the hard work of our public servants. I'm so proud of how they're delivering for fellow Canadians.
We know that the CERB, in giving a monthly payment of $2,000, has had the unintended consequence, to your point, of disincentivizing work in some circumstances. We have tried—you mentioned the two examples I was going to give, so I will elaborate on them—to incentivize working, or to being able to continue working, by adding...and, I would say, in response to a lot of what was raised by opposition and Canadians and organizations and employers. By allowing Canadians to earn up to $1,000 and still be in receipt of the CERB means that $1,000 in most provinces is about, I think, if my math is correct, a half-time position at minimum wage. They're allowing people to still work and earn $1,000.
Remember, that $1,000 is flexible. It's not tied to the number of hours or what you earn. You can earn it in a day, you can earn it through a contract, or you can earn it by working a certain number of hours. By recognizing at the same time, on the other end of that, in doing that $1,000 limit...we also need to ensure that people who are working very hard, which would include most people in essential services, aren't earning less by working full time than those receiving the $2,000 on the CERB and earning the $1,000 max.
That was the reason behind our essential workers top-up. That's why we're working with provinces to deliver an employment income top-up for essential workers making under a certain amount of money.
Hello, Minister.
Thank you for being here today on a call.
I was interested in your government's release on the $9 billion in student subsidies the announced a few days ago.
Regarding the supports for students, you said it was “a reflection of the central role they will play in ensuring that Canada emerges from these challenges stronger than ever.” I was very encouraged to hear your belief in the student population contributing to this response. I was an undergraduate not too long ago, and I can tell you I certainly would have appreciated the opportunity to contribute to this relief effort.
I also appreciated seeing in the media lately that you acknowledged that the agriculture and agri-food sectors are experiencing significant employment shortages, which, as I'm sure you know, threaten the food security of our country. I'm sure your constituents, my constituents, everyone's constituents have told us they're alarmed about the shortage of food on the shelves and the increases in prices, and we know how this ties into labour shortages on farms.
I'm also sure you've heard about the Conservative proposal to create a Canada summer jobs program specifically for agriculture to mobilize our healthiest, most able-bodied young people to work on farms and fill these critical shortages.
You have said that your plan will provide “Canadians and businesses in all sectors across the country with the help they need to get through the current challenge and position them for success as we emerge from the crisis.” With that being said—which seems like a reasonable response, and you strike me as a very reasonable person—it seems that you would be supportive of the initiative we announced. We would like to hear from the government about it. Can you comment on whether you will be supporting it?
:
Thank you very much, Minister.
To all of my colleagues, thank you for being so respectful of the clock. We were able to get in two full rounds, which was our goal.
Minister, we very much thank you and your officials for making yourselves available as soon as this process got up and running. We very much appreciate that.
Colleagues, we are about to adjourn. We do not yet have confirmation of when we will be meeting again, because three more committees have been added to the roster, which is quite a drain on the parliamentary resources. The last tentative schedule I saw had us meeting on Wednesday, but please don't take that as gospel.
I would ask each of you to think about the future conduct of business, to make sure that you communicate amongst yourselves, because in advance of any meeting, I do propose an informal telephone conference with the vice-chairs, representatives from the NDP and the Bloc, to plan our next course of business. If you could give that some thought, then hopefully we could be as efficient in our next meetings as we were in this one.
So unless there is anything further....
I see Ms. Kusie's hand up.
Ms. Kusie, I recognize you.
:
Thank you very much, Mr. Chair.
Again, on this point as well, in the previous Parliament we've had situations where I shared my time with a Bloc member, for example, who was not an official member of the committee. Therefore, if committee members wish to share time with another member, I do believe it will be up to us to facilitate that. I do think it's important to ensure that different people have the opportunity to speak if there are members willing to share time with them.
That said, on the question around information, we all heard on the committee when I asked the question of the officials to provide the contact information. Of course, it would be up to the official's office what contact number they would provide to MPs' offices. The point is this: The issues we are raising are not necessarily policy decisions that should go to a parliamentary secretary or a minister, and so on, but rather the logistics of the application of the program and the problems we experience as MPs with our constituents. Our constituents have a multitude of issues, and in trying to navigate the situation, we often don't have that information and they are in a grey area in trying to get to a resolution.
As a case in point, when I raised the example of my constituents having to quit their jobs because of various situations, the response was, “Well, there's an appeal process.” Be that as it may, as it stands right now, those individuals are not getting the support they need, so having an official look into that situation would help the constituents greatly.
That is my point. I hope we can endeavour to get that information, not just for this committee but also for all 338 members of Parliament.