e-4699 (National defence and military operations)
- Keywords
- Canadian Forces
- Complaints
- Military personnel
Original language of petition: French
Petition to the Government of Canada
- Brookfield Global Relocation Services (BGRS) obtained the Canadian Armed Forces (CAF) relocation program management in 2009;
- The current contract for the CAF relocation program was awarded to BGRS on August 25, 2016;
- Since the beginning of the current contract (August 25, 2016), 3,285 cost-recovery claims have been submitted by National Defence on behalf of CAF members for amounts which, after having been granted, were reduced or entirely cancelled;
- The Department of National Defence does not keep any statistics on complaints submitted by its members about BGRS;
- Many CAF members complain about the services provided by BGRS, frequent policy changes, the inability to talk to an officer in person and the many IT issues associated with the BGRS claim management site.
- Open for signature
- December 11, 2023, at 4:35 p.m. (EDT)
- Closed for signature
- February 9, 2024, at 4:35 p.m. (EDT)